Platform Design Manager

Saic; Washington (District of Columbia); On-site; USD 200,000 - 240,000; Full time

Job summary

SAIC in Washington, DC seeks a Lead Senior Collaboration Platform Designer to lead the design, deployment, and support of Google and Microsoft collaboration workloads at enterprise scale. This role will guide modernization, governance, and operational initiatives to ensure reliable collaboration services across the organization.

The candidate will design, automate, and migrate platforms such as Google Workspace, SharePoint Online, Teams, and Power Platform, while maintaining SLA commitments and

Qualifications

• Availability during 7AM-7PM Eastern support window.
• Bachelor's degree + 14+ years experience, Master's +12+ years or PhD +9+ years.

Responsibilities

• Administer and support Google Workspace and Microsoft collaboration services (Gmail, Sites, Drive, Meet, SharePoint, Teams, OneDrive).
• Design, migrate, and modernize collaboration platforms including migrations.
• Monitor platform health, SLA adherence, and governance provisioning.
• Support environments across development, test, and production tenants.
• Provide end-user support, incident resolution, and cross-team coordination.

Skills

Collaboration platform design

Team leadership

Operational incident management

Google Workspace

Microsoft 365

Power Platform

Education

Bachelor's degree + 14+ years experience

Tools

Google Workspace

SharePoint Online

Power Platform

PowerShell

Job description

Description

Job Summary

We are seeking a Lead Senior Collaboration Platform Designer with strong, hands-on experience designing, deploying, and supporting Google and Microsoft Collaboration at enterprise scale. This position will lead the collaboration platform modernization and Operational initiatives.

This position requires real-world, operational experience. While certifications are valued, demonstrated hands-on experience designing, deploying, automating, migrating, and supporting Google and Microsoft collaboration platform workloads in production environments carries more weight.

Experience supporting the design, governance, and day-to-day operations of Google and Microsoft is a core part of this role, directly supporting the Department's collaboration Platform management task area.

Job Role Specific Requirements

Google and Microsoft Collaboration Administration & Operations

• Administer and support Google (Workspace, Sites and Drive and Microsoft (SharePoint, Teams, OneDrive)
• Manage site configurations, permissions, and sharing using least privilege principles
• Configure and maintain collaboration governance: external sharing, retention, sensitivity labels, and lifecycle policies
• Monitor platform health, service health, usage and reporting using Google and Microsoft Admin centers
• Troubleshoot production issues, perform root-cause analysis, and manage problem resolution to SLA

Support environments across development, test, and production tenants

Platform Development & Automation

• Design, build, and maintain business solutions using the Google and Microsoft Platform:
  • Looker Studio Reporting
  • Power Apps (canvas and model-driven apps)
  • Dataverse and SharePoint lists as data sources
• Automate business processes and workflows using:
  • Google Platform Tools
  • Power Automate (cloud flows)
  • Power Automate (desktop flows / RPA)
  • Approvals and event-driven workflows
  • Business process and forms automation (Power Apps / SharePoint forms)
• Build Collaboration dashboards and reports for operational and SLA reporting
• Reduce manual effort through standardized, reusable components and automation

Collaboration Platform Migration & Modernization

• Manage Support collaboration platform migration initiatives, including:
  • Microsoft on prem to Microsoft/Google Cloud
  • Microsoft 365 migrations
  • Cutovers, post-migration validation, and stabilization
  • Migration planning and execution
  • Content, site, and dependency analysis
  • Document library, list, and workflow migrations

Governance, Integration & Identity

• Manage the Integration of Google and Microsoft collaboration services with enterprise systems such as:
  • Identity platforms (Microsoft Entra ID / Azure AD, Active Directory, SSO)
  • Line-of-business and SaaS applications
  • Third-party migration and governance tooling (e.g., Sharegate, Metalogix, AvePoint)
  • Microsoft Graph, REST APIs, and connectors
  • Security, networking, and application teams
  • Collaboration governance, naming, and lifecycle standards

Application & End-User Support

• Manage solutions deployed on:
  • Google (Workspace and sites) and Microsoft SharePoint
  • Google Meet and Microsoft Teams
  • Google Looker/Sheets and Microsoft Power Platform (Power Apps / Power Automate)
  • Google Drive and Microsoft OneDrive
  • Manage business teams and developers with:
    • Site and environment provisioning
    • Deployment and release of apps and flows
    • Performance, reliability, and adoption tuning
    • Review solution designs for scalability, security, compliance, and supportability

Reporting & Analytics (Strong Plus)

• Support reporting and analytics capabilities such as:
  • Google Looker and Power BI dashboards and reports
  • Google and Microsoft usage and adoption reporting
  • Google Workspace/Sites/Meet and Microsoft SharePoint/Teams analytics
  • Google Dataverse / SharePoint list data sources
  • Dashboards, KPIs, and SLA / Incident and problem-management reporting
  • Collaboration data governance, access controls, and performance tuning

Qualifications

Required skills and qualifications

• Availability during 7AM-7PM Eastern support window.
• Bachelor's and 14+ years of experience, Master's Degree and 12+ years of experience or PhD and 9+ years of experience required
• Experience Leading a Team of 10-15 people in Day-to-day Operational management of Incidents, problems, QA, and SLA adherence
• 8+ years of hands-on experience designing and supporting platforms in production environments
• Experience managing and supporting collaboration services, including:
  • Google Workspace Collaboration Tools (Gmail, Sites, Drive, Meet, Forms, etc.)
  • SharePoint Online, Microsoft Teams, OneDrive, and Microsoft 365 Groups
  • Governance, permissions, and lifecycle management
  • Google Gemini, AppSheet, Workspace studio, Looker, Sheets
  • Power Platform (Power Apps, Power Automate, Power BI)
  • Migrations (on-prem SharePoint SharePoint Online and/or tenant-to-tenant)
  • Google Cloud CLI and PowerShell for Automation and administration
  • Incident, problem management, quality assurance, and SLA analysis
  • Troubleshooting, documentation, and communication skills; able to work independently while collaborating across teams

Preferred / Nice-to-Have Qualifications

• Experience with Google Collaboration platform at scale
• Experience with the Power Platform at scale (model-driven apps, Dataverse, solution/ALM management)
• Experience with workflow/forms automation using Power Automate at enterprise scale
• Experience with Microsoft Graph, Azure, and custom app integration with Teams/SharePoint
• Experience supporting enterprise identity integrations (Microsoft Entra ID / Azure AD, SSO)
• Familiarity with Google and Microsoft security, compliance, and information-governance best practices
• Google and Microsoft certifications (e.g., Google Collaboration & Workspace Certifications, MS-700, PL-900/PL-100/PL-400, SC-400, MS-102) — optional

Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain public trust

Target salary range: $200,001 - $240,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.