Sr Collaboration Platform Engineer - M365 & Google Workspace
Trane Technologies
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Benefits offered by this job
Job summary
Trane Technologies, a world leader in sustainable climate solutions, seeks a Senior Collaboration Platform Engineer to manage and optimize Microsoft 365 and Google Workspace across a global enterprise. You will ensure secure, reliable platforms and a seamless user experience across regions.
The role requires deep multi‑platform expertise, strong automation, and operational ownership. Work is predominantly onsite Monday–Thursday, with Fridays offering location flexibility to fit business needs.
Qualifications
- Bachelor’s degree or equivalent experience.
- 8–12+ years enterprise IT experience with M365 and Google Workspace.
- Experience supporting coexisting platforms at enterprise scale.
- Strong knowledge of Exchange Online, Gmail, SharePoint, OneDrive, Google Drive.
- Experience with Entra ID and Google Identity.
- PowerShell and automation experience.
- Experience in global, multi-region environments.
Responsibilities
- Engineer, administer, and support Microsoft 365 and Google Workspace environments across all regions.
- Manage core services including M365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID) and Google Workspace (Gmail, Drive, Meet, Admin Console).
- Monitor platform health, performance, and service reliability; proactively resolve issues.
- Serve as the senior escalation point for complex incidents and platform-related problems.
- Engineer and support user lifecycle processes (joiner, mover, leaver) across both platforms.
- Maintain identity synchronization and provisioning.
- Implement enterprise governance policies and compliance support.
- Support dual-platform operations and troubleshoot mail flow/interoperability.
- Maintain runbooks, documentation, and training.
Skills
Education
Tools
Job description
- Provide Tier 2/3 engineering support.
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.
We are seeking a Senior Collaboration Platform Engineer to lead the engineering, administration, and optimization of Microsoft 365 and Google Workspace environments across a global enterprise. This role is responsible for ensuring both platforms operate reliably, securely, and efficiently while delivering a consistent and high-quality user experience.
The ideal candidate brings deep technical expertise across both ecosystems and can effectively support a dual-platform environment through strong execution, automation, and operational ownership.
- Engineer, administer, and support Microsoft 365 and Google Workspace environments across all regions.
- Manage core services including M365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID) and Google Workspace (Gmail, Drive, Meet, Admin Console).
- Monitor platform health, performance, and service reliability; proactively resolve issues.
- Serve as the senior escalation point for complex incidents and platform-related problems.
- Engineer and support user lifecycle processes (joiner, mover, leaver) across both platforms.
- Manage identity, licensing, mailbox provisioning, storage allocation, and group membership.
- Maintain role-based access controls and consistent permission models across systems.
- Implement and enforce enterprise governance policies (access, sharing, naming, retention).
- Identify and remediate oversharing, orphaned data, and misconfigurations.
- Support audit and compliance activities.
- Support dual-platform operations (M365 and Google Workspace).
- Troubleshoot mail flow, calendar interoperability, and file access issues.
- Improve user experience by reducing friction between platforms.
- Maintain identity synchronization (Entra ID, Google Identity).
- Support integrations with Workday, Halo, and IAM solutions.
- Troubleshoot provisioning, sync, and authentication issues.
- Build and maintain automation using PowerShell, Graph API, and Google Admin SDK.
- Improve operational efficiency through automation and standardization.
- Develop reporting for usage, health, and licensing.
- Maintain MFA, access policies, and auditing.
- Support eDiscovery and retention requirements.
- Monitor risks and remediate misconfigurations.
- Provide Tier 2/3 engineering support.
- Partner with service desk teams to improve workflows.
- Collaborate with infrastructure, security, and business teams.
- Maintain runbooks, procedures, and documentation.
- Contribute to knowledge base content and training.
- Promote engineering best practices.
- Bachelor’s degree or equivalent experience.
- 8–12+ years enterprise IT experience with M365 and Google Workspace.
- Experience supporting coexisting platforms at enterprise scale.
- Strong knowledge of Exchange Online, Gmail, SharePoint, OneDrive, Google Drive.
- Experience with Entra ID and Google Identity.
- PowerShell and automation experience.
- Experience in global, multi-region environments.
- Experience with Halo ITSM and Workday integrations.
- Experience optimizing multi-platform environments.
- Knowledge of IAM/SSO solutions.
- Relevant Microsoft 365 and Google Workspace certifications.
- Strong engineering and troubleshooting skills
- Automation and scripting expertise
- Operational ownership and attention to detail
- Ability to manage complex environments
- Effective communication skills
- Primarily onsite role supporting a global enterprise environment
- Collaboration with IT leadership and regional teams
- Occasional travel required
$97,406.66 - $135,834.99
Salary
No
No
We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
No
We offer competitive compensation and comprehensive benefits and programs.
We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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