Platform Automation Engineer: Atlassian & ServiceNow

State Street

Austin (TX)

Hybrid

USD 67,000 - 110,000

Full time

3 days ago

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Job summary

State Street is seeking an experienced Atlassian and ServiceNow Engineer to serve as a platform administrator. You will secure, maintain, optimize, and enhance both ecosystems to deliver reliable services for internal stakeholders.

The role requires hands-on administration, automation, integration capabilities, and governance, with collaboration across IT, security and business teams. 3 days on-site per week from the Austin base location is expected.

Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.
7–10 years of experience administering and engineering enterprise-scale Atlassian and ServiceNow environments.
Strong platform administration expertise, automation experience, and integration capabilities.

Responsibilities

Administer and maintain Atlassian products (Jira Software, Jira Service Management, Confluence, Marketplace apps).
Administer and maintain ServiceNow modules (Service Catalog, Knowledge Management).
Manage configurations, upgrades, patches, and releases to ensure availability and performance.
Design, build, and optimize workflows, forms, approvals, and automation rules.
Develop and maintain integrations between ServiceNow, Atlassian tools, and enterprise systems.
Monitor platform health and provide dashboards and reports for stakeholders.