Plasma Systems Consultant & Customer Training Lead

Fresenius Kabi USA, LLC; United States; On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k) plan with company contributions

Paid vacation, holidays and personal/f

Health benefits: medical, prescription

Job summary

Fresenius Kabi USA, LLC is seeking a field-facing technical trainer and account manager in the United States. The role focuses on supporting customer operations, diagnosing issues, and guiding plasma-related product use and training across an assigned territory.

The position requires leadership experience in biologics or plasma, strong communication, and extensive travel. You will partner with sales and marketing to bring new products to market and improve customer outcomes in a regulated

Qualifications

• Bachelor's degree preferred.
• Minimum of 3 years in a leadership role in Biologics or Plasma.
• Strong written and verbal communication skills.
• Proficient with Microsoft Word, Excel and OneDrive.

Responsibilities

• Manage customer accounts within an assigned territory.
• Apply DMAIC-based consulting to support customer operations and efficiencies.
• Provide on-call consulting and troubleshooting on the Plasma Support line.
• Provide product and technical leadership as well as sales support in territory.
• Train customers in the proper use of Fresenius Kabi products.
• Conduct instrument operator training and periodic re-trainings.
• Deliver classroom-style technical training to self-service customers.
• Collaborate with sales/marketing to launch new products and drive adoption.
• Work one-on-one with customers in the field to support troubleshooting and skills.

Skills

Leadership experience in Biologics/Pls

Strong written and verbalCommunication

Microsoft Office proficiency (Word/Exl

Travel readiness (>75%)

Education

Bachelor's degree preferred

Tools

Microsoft Word/Excel/OneDrive

Job description

Fresenius Kabi USA, LLC is seeking a field-facing technical trainer and account manager in the United States. The role focuses on supporting customer operations, diagnosing issues, and guiding plasma-related product use and training across an assigned territory.

The position requires leadership experience in biologics or plasma, strong communication, and extensive travel. You will partner with sales and marketing to bring new products to market and improve customer outcomes in a regulated