Plasma Services Consultant (Oklahoma City/Tulsa)

301055 Fenwal, Inc.; United States; Remote; USD 75.000 - 85.000; Vollzeit

Benefits dieser Stelle

401(k) with company contributions

Paid vacation

Holidays and personal days

Employee assistance program

Medical coverage

Prescription drug coverage

Dental coverage

Vision coverage

Zusammenfassung

Fresenius Kabi USA seeks a technical sales-support professional to oversee customer accounts within a defined U.S. territory. You will provide consulting, training, and troubleshooting for plasma-related instruments, leading process improvements and ensuring customers are proficient with Fresenius Kabi products.

Responsibilities include field training, collaboration with sales/marketing for new product launches, and on-call support. Strong communication and travel readiness are essential.

Qualifikationen

• Bachelor’s degree preferred.
• Experience leading teams in Biologics or Plasma.
• Strong written and verbal communication skills.
• Willingness to travel extensively (>75%).
• Valid driver’s license required.
• Ability to lift 60 lbs.
• Ability to stand for long periods.
• Ability to balance multiple projects.
• Ability to troubleshoot electrical instrumentation.
• Knowledge of Plasma and Blood Bank industries.
• Understanding of Regulatory and Quality environments.
• English as primary business language.

Aufgaben

• Manage customer accounts within an assigned territory.
• Provide on-call consulting and troubleshooting on the Plasma Support line.
• Offer product and technical leadership and sales support.
• Train customers in the proper use of Fresenius Kabi products.
• Conduct training classes for instrument operators and re-train as necessary.
• Collaborate with sales and marketing to launch new products and drive acceptance.
• Support customers in field troubleshooting and mechanical skills.
• Assist Account Management consultants with national accounts.
• Provide input to ensure offerings are viewed as value-added.
• Serve as a consultant to plasma center managers on best practices.
• Install plasmapheresis devices and support new customers (may exceed 20% of role).
• Ensure compliance with Health, Safety, Environment, Energy, and Quality Management Systems.

Kenntnisse

Communication skills

Travel readiness

Electrical troubleshooting

Educating others

Leadership in Biologics/Plasma

Problem solving

Regulatory knowledge

Quality systems knowledge

English proficiency

Ausbildung

Bachelor’s degree preferred

Tools

Microsoft Office

Jobbeschreibung

Job Summary

This position is responsible for providing technical and operator l product and sales support for customer organizations within an assigned territory in US. Act as key customer liaison and consultant managing both customer and company needs. Assist in process and operational improvements within a customer center and ensures that customers are properly trained in the use of our products and the repair of instrumentation.

Salary Range: $75,000-$85,000 based on experience

Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities.

• 401(k) plan with company contributions
• paid vacation
• holiday and personal days
• employee assistance program
• medical
• prescription drug
• dental
• vision coverage

Applicants must be authorized to work for ANY employer in the United States. Fresenius Kabi is unable to sponsor or take over sponsorship of an employment visa either now or in the future.

Responsibilities

• Management of customer accounts within an assigned territory.
• Utilize consulting and DMAIC principles to support customer operations and efficiencies.
• Provide on-call consulting and troubleshooting services on the Plasma Support line.
• Provide product and technical leadership as well as sales support for customers within an assigned territory.
• Train customers in the proper use of Fresenius Kabi products.
• Conduct training classes for instrument operators; and perform periodic assessments and re-trainings as necessary.
• Conduct technical training to self-service customer in a classroom setting.
• Work with sales and marketing to develop and launch new products and drive product acceptance and sales within assigned customer base.
• Work one-on-one with customers in the field to support their troubleshooting and mechanical skills.
• Assist the Account Management consultants in managing national account responsibilities.
• Provide input regarding product and services offerings to assure they are viewed as value added to our customers.
• Act as a consultant to the plasma center managers by helping to show best demonstrated practices within the industry.
• Installation of plasmapheresis devices and support of new customers; can be greater than 20% of functional role.
• All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.

Requirements

• Bachelor’s degree preferred.
• A minimum of 3 years’ Experience working in a leadership position in Biologics or Plasma.
• Strong written and verbal communication skills.
• Effectively able to utilize Microsoft applications (Word, Excel, One Drive).
• Ability to travel extensively, greater than 75%.
• Must have a Valid Drivers License.
• Ability to lift 60 lbs.
• Ability to stand for long periods of time.
• Ability to balance multiple projects at the same time.
• Ability to troubleshoot and problem-solve electrical instrumentation.
• Ability to educate others.
• Overall knowledge and understanding of the Plasma and Blood Bank industries.
• Overall knowledge of the Regulatory and Quality environment in the Plasma and Blood Bank industries.
• The Company’s primary business language is English.
• The successful candidate must be able to effectively speak, read, write, and understand English to perform the essential functions of the position, including independently understanding policies, procedures, training materials, and workplace communications written in English due to our heavily regulated work environment.

Additional Information

We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program.

Please note that joining our team does not create a guaranteed or permanent employment arrangement. All employment is at‑will, meaning both the employee and Fresenius Kabi have the right to end the employment relationship at any time, in accordance with applicable federal and state laws.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

Fresenius Kabi is a global health care company that specializes in injectable medicines, biosimilars, and technologies for infusion, transfusion, and clinical nutrition. Our expansive portfolio of products and global network of science and manufacturing centers provide essential support for the care of critical and chronically ill patients. With more than 41,000 employees worldwide, our dedicated team is united by our shared purpose: to put lifesaving medicines and technologies in the hands of people who care for patients – and to find answers to the challenges they face. We call this purpose caring for life. Our U.S. headquarters is in Lake Zurich, Illinois and the company’s global headquarters is in Bad Homburg, Germany.

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