Plasma Services Field Consultant

Fresenius Kabi USA; United States; Remote; USD 75.000 - 85.000; Vollzeit

Benefits dieser Stelle

401(k) with company contributions

Paid vacation

Holidays and personal days

Employee assistance program

Medical coverage

Prescription drug coverage

Dental coverage

Vision coverage

Zusammenfassung

Fresenius Kabi USA seeks a technical sales-support professional to oversee customer accounts within a defined U.S. territory. You will provide consulting, training, and troubleshooting for plasma-related instruments, leading process improvements and ensuring customers are proficient with Fresenius Kabi products.

Responsibilities include field training, collaboration with sales/marketing for new product launches, and on-call support. Strong communication and travel readiness are essential.

Qualifikationen

• Bachelor’s degree preferred.
• Experience leading teams in Biologics or Plasma.
• Strong written and verbal communication skills.
• Willingness to travel extensively (>75%).
• Valid driver’s license required.
• Ability to lift 60 lbs.
• Ability to stand for long periods.
• Ability to balance multiple projects.
• Ability to troubleshoot electrical instrumentation.
• Knowledge of Plasma and Blood Bank industries.
• Understanding of Regulatory and Quality environments.
• English as primary business language.

Aufgaben

• Manage customer accounts within an assigned territory.
• Provide on-call consulting and troubleshooting on the Plasma Support line.
• Offer product and technical leadership and sales support.
• Train customers in the proper use of Fresenius Kabi products.
• Conduct training classes for instrument operators and re-train as necessary.
• Collaborate with sales and marketing to launch new products and drive acceptance.
• Support customers in field troubleshooting and mechanical skills.
• Assist Account Management consultants with national accounts.
• Provide input to ensure offerings are viewed as value-added.
• Serve as a consultant to plasma center managers on best practices.
• Install plasmapheresis devices and support new customers (may exceed 20% of role).
• Ensure compliance with Health, Safety, Environment, Energy, and Quality Management Systems.

Kenntnisse

Communication skills

Travel readiness

Electrical troubleshooting

Educating others

Leadership in Biologics/Plasma

Problem solving

Regulatory knowledge

Quality systems knowledge

English proficiency

Ausbildung

Bachelor’s degree preferred

Tools

Microsoft Office

Jobbeschreibung

Fresenius Kabi USA seeks a technical sales-support professional to oversee customer accounts within a defined U.S. territory. You will provide consulting, training, and troubleshooting for plasma-related instruments, leading process improvements and ensuring customers are proficient with Fresenius Kabi products.

Responsibilities include field training, collaboration with sales/marketing for new product launches, and on-call support. Strong communication and travel readiness are essential.