Plasma Services Consultant & Trainer

Fresenius; Oklahoma; Vor Ort; USD 75.000 - 85.000; Vollzeit

Zusammenfassung

Fresenius Kabi in the United States seeks a technical specialist to provide product and sales support for plasma and biologics within an assigned territory. You will act as a key customer liaison, manage accounts, and train customers in the proper use of Fresenius Kabi devices and the repair of instrumentation.

Responsibilities include on-call consulting, applying DMAIC to improve operations, and collaborating with sales/marketing to launch new products.

Qualifikationen

• Leadership experience in Biologics or Plasma.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Word, Excel and OneDrive.
• Willingness to travel extensively (>75%).
• Valid Driver's License and ability to lift 60 lbs.

Aufgaben

• Manage customer accounts within an assigned territory.
• Apply DMAIC principles to support customer operations and efficiencies.
• Provide on-call consulting and troubleshooting on the Plasma Support line.
• Lead product and technical support as well as sales support for customers.
• Train customers in proper use of Fresenius Kabi products and devices.
• Conduct operator training and periodic re-trainings.
• Collaborate with Sales and Marketing to launch new products and drive adoption.
• Interact with customers in the field to bolster troubleshooting and skills.
• Support national account responsibilities with the Account Management team.
• Provide input on product and service offerings to add value for customers.

Kenntnisse

Leadership

Communication

Biologics knowledge

Travel readiness

Ausbildung

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

OneDrive

Jobbeschreibung

Fresenius Kabi in the United States seeks a technical specialist to provide product and sales support for plasma and biologics within an assigned territory. You will act as a key customer liaison, manage accounts, and train customers in the proper use of Fresenius Kabi devices and the repair of instrumentation.

Responsibilities include on-call consulting, applying DMAIC to improve operations, and collaborating with sales/marketing to launch new products.