Plasma Center Quality Assurance Lead

CSL; Oklahoma City (OK); On-site; USD 60,000 - 85,000; Full time

Job summary

The CSL Plasma Center seeks a dedicated QA Specialist to monitor center processes and ensure compliance with CSL procedures and regulatory requirements. You will support training, audits, and documentation to sustain quality and safety across operations.

You will lead QA reviews, manage training records, maintain the Learning Management System, and coordinate corrective actions and retraining to drive continuous improvement.

Qualifications

• Minimum 1 year leadership experience or equivalent in a regulated environment.
• Strong customer service and communication skills.
• Strong analytical and problem-solving abilities.
• Excellent organizational skills to manage multiple tasks.

Responsibilities

• Perform final QA review and release for shipments to ensure customer specs.
• Maintain thorough QA records and document regulatory deficiencies, initiating corrective actions.
• Manage center personnel training documents to ensure CSL SOP and regulatory compliance.
• Maintain Learning Management System data integrity and reporting.
• Schedule and monitor training delivery, ensuring current materials are used.
• Coordinate retraining to address quality or operational issues.
• Lead internal audits and address deficiencies with corrective actions.
• Identify non-conformities and promote continuous improvement in quality, safety, and training.
• Ensure safety practices and compliance with HSE and OSHA policies.
• Assist with special projects; comply with all SOPs and laws.

Skills

Leadership

Customer service

Problem solving

Quality systems

Education

High school diploma

Associate or Bachelor's degree preferred

Job description

The CSL Plasma Center seeks a dedicated QA Specialist to monitor center processes and ensure compliance with CSL procedures and regulatory requirements. You will support training, audits, and documentation to sustain quality and safety across operations.

You will lead QA reviews, manage training records, maintain the Learning Management System, and coordinate corrective actions and retraining to drive continuous improvement.