Plasma Center Leader: Operations, Compliance & Growth

Kedrion; Indianapolis (IN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Extra Perks

Job summary

Kedrion Biopharma Inc. through its Kedplasma subsidiary invites a Center Manager to lead one of our plasma donation centers. Drive center performance, ensure safety and regulatory standards, and foster a positive donor and staff experience while supporting life-saving therapies.

Lead staffing, budgeting, and operations to meet targets, with travel up to 15% to other centers or corporate locations and a focus on quality and donor satisfaction.

Qualifications

• Bachelor’s degree required in Healthcare, Life Sciences, or Business Administration.
• Minimum 3 years’ management experience in plasma/blood collection or regulated environment.
• Knowledge of FDA, CLIA, cGMP and related regulations preferred.
• Experience managing P&L and operational performance metrics.
• Strong leadership, communication, and organizational skills.
• Proficiency with Microsoft Office Suite, data entry, and recordkeeping systems.
• Ability to travel up to 15% to other centers or corporate locations, including overnight travel.

Responsibilities

• Oversee daily center operations including quality, compliance, staffing, donor experience, and financial performance.
• Achieve targets for collection volumes, cost efficiency, inventory, donor retention, and profitability.
• Recruit, hire, onboard, evaluate, and develop center staff.
• Ensure compliance with FDA, CLIA, cGMP, SOPs, and other regulatory requirements.
• Lead, develop, and coach staff to meet performance standards and goals.
• Maintain accurate documentation including personnel records, donor information, and regulatory reports.
• Oversee equipment maintenance, calibration, and timely repairs; respond to freezer alarms and address product quality risks.
• Monitor inventory levels and ensure proper storage and replenishment.
• Develop staff schedules for optimal coverage and minimal donor wait times.
• Manage budgeting, payroll, donor fees, and cost control.
• Address donor and customer concerns professionally to ensure positive experience.
• Partner with marketing and outreach to grow donor base and retention.
• Lead risk management activities and implement corrective actions as needed.
• Conduct regular staff meetings to review updates and improvements.
• Maintain a safe, clean, welcoming environment for donors and staff.
• Ensure timely shipping of plasma units and samples per SOPs and logistics guidelines.

Skills

Leadership

Regulatory compliance

Staffing & recruitment

Budgeting & financials

Donor experience

Quality management

Process improvement

Education

Bachelor’s degree in Healthcare, Life Sciences, or Business Administration

Tools

Microsoft Office Suite

Recordkeeping systems

Job description

Kedrion Biopharma Inc. through its Kedplasma subsidiary invites a Center Manager to lead one of our plasma donation centers. Drive center performance, ensure safety and regulatory standards, and foster a positive donor and staff experience while supporting life-saving therapies.

Lead staffing, budgeting, and operations to meet targets, with travel up to 15% to other centers or corporate locations and a focus on quality and donor satisfaction.