Plant Quality Engineer: Lead Quality & Customer Excellence

Faurecia Services Groupe

Saline (MI)

Hybrid

USD 70,000 - 100,000

Full time

6 days ago

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Job summary

FORVIA is seeking a Quality Engineer to provide coaching and leadership to ensure implementation of the FIS system to meet customer requirements. You will act as theCustomer within the plant, manage and resolve customer concerns daily, and coach supervisors on quality principles.

Responsibilities include maintaining the quality system, driving continuous improvements with quality tools, conducting investigations, updating PFMEA, managing PPAP submissions with the Program Quality Leader, and

Qualifications

2–5 years of experience in an industrial environment (automotive preferred).
Knowledge of control plans, PFMEA, process audits, and IATF 16949 standards.
Experience with PPAP, APQP, MSA and SPC quality tools.
Strong customer satisfaction orientation and excellent interpersonal skills.

Responsibilities

Act as Customer advocate within the plant and coordinate with Production and Engineering.
Coach operators and leaders on Faurecia quality principles and customer specifics.
Lead QSE activities and maintain the quality system via UAPs.
Drive continuous improvements using quality tools and data analysis.
Investigate defect causes and recommend corrective actions.
Update PFMEA and communicate PFMEA updates from plant process engineer.
Present and submit initial customer PPAP with Program Quality Leader.
Log external complaints into QSSC and monitor until closure.
Ensure timely responses to customer/internal complaints using QRCI and Quality Walls.
Propose cost reductions and efficiency ideas.