Plant Operations Training & Documentation Specialist

Accredo Packaging, Inc.; Sugar Land (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Accredo Packaging, Inc. in Sugar Land, TX is seeking a Training & Technical Documentation Specialist to develop and maintain operational documentation, qualification systems, and training programs for Plant Operations.

The role involves 50-70% on the production floor, collaborating with Production, Quality, Safety, Maintenance, and Engineering to capture tribal knowledge into SOPs and visual work standards.

Qualifications

• Minimum 5+ years of combined experience in manufacturing operations, technical writing, process documentation, or industrial technical training.
• Bachelor’s degree in Technical Communication, Education, Industrial/Engineering Technology, Manufacturing, or a related field (or equivalent combination of education and direct hands-on experience).
• Proven experience writing manufacturing SOPs/job aids, interviewing technical SMEs, and managing content within a Learning Management System (LMS).
• Proficiency in MS Office.

Responsibilities

• Conduct shop-floor process observations and SME interviews to write and maintain accurate SOPs, work instructions, job aids, setup guides, and troubleshooting documentation.
• Manage version control, templates, and audit readiness.
• Build role-based qualification pathways, skill matrices, and onboarding programs for operators, technicians, and supervisors.
• Leverage Learning Management Systems (LMS) to track training compliance and skill progression.
• Deliver initial onboarding, facilitate cross-training initiatives, and execute Train-the-Trainer programs to empower frontline leaders and internal subject matter experts.
• Support new equipment launches, process modifications, and root-cause investigations by identifying skill gaps, updating standard work, and aligning training with EHS and Quality standards.
• Establish foundational SOPs and standard work for critical plant processes.
• Roll out structured qualification pathways and onboarding materials for primary production roles.
• Implement a repeatable, sustainable process for capturing shop-floor operational knowledge.

Skills

Write SOPs

Training delivery

LMS usage

Communication

Education

Bachelor’s degree in Technical Communication/related field

Tools

MS Office

LMS platforms

Job description

Accredo Packaging, Inc. in Sugar Land, TX is seeking a Training & Technical Documentation Specialist to develop and maintain operational documentation, qualification systems, and training programs for Plant Operations.

The role involves 50-70% on the production floor, collaborating with Production, Quality, Safety, Maintenance, and Engineering to capture tribal knowledge into SOPs and visual work standards.