Plant Liaison

Avancez; Hazel Park (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

Retirement plan

Tuition reimbursement

Paid time off

Job summary

Voltava is seeking a Plant Liaison to serve as the primary point of contact at the customer facility, ensuring smooth product installation, material flow, and issue resolution. You will work closely with customer representatives and plant leadership to uphold quality, service, and operational standards.

Responsibilities include building strong customer relationships, coordinating with cross-functional teams, investigating issues, and improving processes to minimize disruptions and maintain

Qualifications

• Minimum of three years of experience in a manufacturing or production environment.
• Experience with material handling, production flow, or manufacturing operations preferred.
• Familiarity with Company systems, SOPs, process documentation, and flowcharts preferred.

Responsibilities

• Build positive relationships with customers and follow through on commitments to deliver a high-quality customer experience.
• Communicate with customer representatives, plant leadership, and cross-functional teams to keep information flowing.
• Investigate problems, identify root causes, and coordinate practical solutions that minimize production disruptions.
• Monitor product installation, material flow, quality concerns, and documentation with close attention to detail.
• Apply knowledge of manufacturing operations to support efficient, uninterrupted workflows.
• Collaborate with diverse teams and uphold company standards.

Skills

Customer relationship

Communication

Root cause analysis

Cross-functional collaboration

Attention to detail

Adaptability

Education

High school diploma

Tools

Excel

Job description

PLANT LIAISON

About Voltava:

At Voltava, people power everything we do. We are a premier global manufacturing and assembly partner formed through the combination of Detroit Manufacturing Systems, Android Industries, and Avancez with approximately 5,400 Team Members across 21 facilities worldwide. Our vibrant, collaborative, and people-focused culture is the foundation for everything we deliver, from complex module assembly and sequencing to contract manufacturing, supply chain, automation, and tooling and equipment design for OEM customers across the automotive, industrial, e-mobility, heavy truck, defense, and technology sectors. Kinetyc, our scalable contract manufacturing arm based in Wixom, Michigan, expands our capabilities and capacity to support customers across a range of industries. Together, we are Building A Better Everything.

About the Role:

The Plant Liaison serves as the primary point of contact between the Company and its customers at the customer’s manufacturing facility. This role supports strong customer relationships, monitors product installation and material flow, and coordinates the resolution of issues to minimize production disruptions. Working closely with customer representatives and Company plant leadership, the Plant Liaison ensures concerns are communicated promptly, corrective actions are coordinated effectively, and the Company’s quality, service, and operational standards are upheld.

What You Will Do:

• Build positive relationships with customers and follow through on commitments to deliver a high-quality customer experience.
• Communicate effectively with customer representatives, plant leadership, and cross-functional teams to keep information flowing and issues moving toward resolution.
• Investigate problems, identify root causes, and coordinate practical solutions that minimize production disruptions.
• Maintain close attention to detail when monitoring product installation, material flow, quality concerns, and documentation.
• Take initiative, anticipate potential challenges, and demonstrate accountability for seeing issues through to resolution.
• Apply knowledge of manufacturing operations, production processes, and material handling to support efficient, uninterrupted workflows.
• Collaborate with diverse teams, demonstrate respect for others, and contribute to shared operational goals.
• Seek opportunities to improve processes, strengthen communication, and increase operational efficiency.
• Adapt to changing priorities and maintain flexibility to work additional or non-routine hours as business needs require.
• Use Microsoft Office, particularly Excel, and established Company systems to support accurate reporting and documentation.

What You Need To Be Successful:

• Minimum of three years of experience in a manufacturing or production environment.
• Experience with material handling, production flow, or manufacturing operations preferred.
• Familiarity with Company systems, standard operating procedures, process documentation, and flowcharts preferred.

Education:

• High school diploma or equivalent required.

Travel:

• Minimal travel required

What We Offer:

We believe our team members are our greatest investment, which is why we offer a competitive total rewards package designed to support you at every stage of your career and life. Our benefits may include comprehensive health, dental, and vision coverage, retirement savings programs with employer contributions, tuition reimbursement, paid time off and holidays, employee assistance resources, and additional wellness programs and benefits designed to support your health, financial well-being, professional growth, and overall quality of life.

Our Core Values:

Voltava is committed to creating an environment where every Team Member feels welcomed, respected, valued, and empowered to make an impact.

• Respect: We create belonging by bringing out the best in each other.
• Integrity: We earn trust through every interaction.
• Courage: We show up fully even when it would be easier not to.
• Impact: We strengthen the people and places around us.

Together, we are Building A Better Everything.

Voltava is proud to be an Equal Opportunity Employer.

We are committed to attracting, developing, and retaining talented individuals from diverse backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

At Voltava, employment decisions are based on qualifications, skills, experience, and business needs. We believe that a diverse and inclusive workforce strengths our ability to innovate, serve our customers, and achieve our goals.

Accessibility and Accommodations

Voltava is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and during employment. If you require assistance or an accommodation to participate in the application process, please contact [e-mail]. Requests for accommodation will be review and considered in accordance with applicable laws and regulations.