Plant Liaison

Voltava; Hazel Park (MI); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Employer retirement contributions

Tuition reimbursement

Paid time off and holidays

Employee assistance programs

Wellness programs

Job summary

Voltava in Michigan is seeking a Plant Liaison to serve as the primary customer-facing contact at the client site. You will nurture relationships, monitor installation and material flow, and coordinate issue resolution with customer representatives and Voltava plant leadership to minimize production disruptions.

The role requires at least three years in manufacturing, with experience in material handling or production flow and familiarity with SOPs and process documentation.

Qualifications

• Three years minimum in a manufacturing or production environment.
• Experience with material handling, production flow, or manufacturing operations preferred.
• Familiarity with company systems, SOPs, process documentation, and flowcharts preferred.

Responsibilities

• Serve as primary point of contact between Voltava and customers at the customer site.
• Build strong customer relationships and ensure timely communication of issues.
• Monitor installation, material flow, quality concerns, and documentation to minimize disruptions.
• Coordinate corrective actions with cross-functional teams to maintain operations.

Skills

Manufacturing experience

Material handling

Production flow

SOP familiarity

Education

High school diploma or equivalent

Job description

About Voltava

At Voltava, people power everything we do. We are a premier global manufacturing and assembly partner formed through the combination of Detroit Manufacturing Systems, Android Industries, and Avancez with approximately 5,400 Team Members across 21 facilities worldwide. Our vibrant, collaborative, and people-focused culture is the foundation for everything we deliver, from complex module assembly and sequencing to contract manufacturing, supply chain, automation, and tooling and equipment design for OEM customers across the automotive, industrial, e-mobility, heavy truck, defense, and technology sectors. Kinetyc, our scalable contract manufacturing arm based in Wixom, Michigan, expands our capabilities and capacity to support customers across a range of industries. Together, we are Building A Better Everything.

PLANT LIAISON

About Voltava

At Voltava, people power everything we do. We are a premier global manufacturing and assembly partner formed through the combination of Detroit Manufacturing Systems, Android Industries, and Avancez with approximately 5,400 Team Members across 21 facilities worldwide. Our vibrant, collaborative, and people-focused culture is the foundation for everything we deliver, from complex module assembly and sequencing to contract manufacturing, supply chain, automation, and tooling and equipment design for OEM customers across the automotive, industrial, e-mobility, heavy truck, defense, and technology sectors. Kinetyc, our scalable contract manufacturing arm based in Wixom, Michigan, expands our capabilities and capacity to support customers across a range of industries. Together, we are Building A Better Everything.

About The Role

The Plant Liaison serves as the primary point of contact between the Company and its customers at the customer’s manufacturing facility. This role supports strong customer relationships, monitors product installation and material flow, and coordinates the resolution of issues to minimize production disruptions. Working closely with customer representatives and Company plant leadership, the Plant Liaison ensures concerns are communicated promptly, corrective actions are coordinated effectively, and the Company’s quality, service, and operational standards are upheld.

What You Will Do

• Build positive relationships with customers and follow through on commitments to deliver a high-quality customer experience.
• Communicate effectively with customer representatives, plant leadership, and cross-functional teams to keep information flowing and issues moving toward resolution.
• Investigate problems, identify root causes, and coordinate practical solutions that minimize production disruptions.
• Maintain close attention to detail when monitoring product installation, material flow, quality concerns, and documentation.
• Take initiative, anticipate potential challenges, and demonstrate accountability for seeing issues through to resolution.
• Apply knowledge of manufacturing operations, production processes, and material handling to support efficient, uninterrupted workflows.
• Collaborate with diverse teams, demonstrate respect for others, and contribute to shared operational goals.
• Seek opportunities to improve processes, strengthen communication, and increase operational efficiency.
• Adapt to changing priorities and maintain flexibility to work additional or non-routine hours as business needs require.
• Use Microsoft Office, particularly Excel, and established Company systems to support accurate reporting and documentation.

What You Need To Be Successful

• Minimum of three years of experience in a manufacturing or production environment.
• Experience with material handling, production flow, or manufacturing operations preferred.
• Familiarity with Company systems, standard operating procedures, process documentation, and flowcharts preferred.

Education

• High school diploma or equivalent required.

Travel

• Minimal travel required

What We Offer

We believe our team members are our greatest investment, which is why we offer a competitive total rewards package designed to support you at every stage of your career and life. Our benefits may include comprehensive health, dental, and vision coverage, retirement savings programs with employer contributions, tuition reimbursement, paid time off and holidays, employee assistance resources, and additional wellness programs and benefits designed to support your health, financial well-being, professional growth, and overall quality of life.

Our Core Values

• Respect: We create belonging by bringing out the best in each other.
• Integrity: We earn trust through every interaction.
• Courage: We show up fully even when it would be easier not to.
• Impact: We strengthen the people and places around us.

Voltava is proud to be an Equal Opportunity Employer

We are committed to attracting, developing, and retaining talented individuals from diverse backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
At Voltava, employment decisions are based on qualifications, skills, experience, and business needs. We believe that a diverse and inclusive workforce strengthens our ability to innovate, serve our customers, and achieve our goals.

Accessibility and Accommodations

Voltava is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and during employment. If you require assistance or an accommodation to participate in the application process, please contact [e-mail]. Requests for accommodation will be reviewed and considered in accordance with applicable laws and regulations.