Plant Administrator

Wilbert-Funeral-Services-2; Saint Joseph (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Wilbert Funeral Services, Inc. is seeking a Plant Administrator in Saint Joseph, MO to ensure smooth office operations and cross-department coordination. The role emphasizes deadline management and effective communication for internal teams and external customers.

Responsibilities include answering phones, taking orders, processing billing and payments, month-end statements, past-due contacts, inventory reconciliation, and AP invoice coding. Strong MS Office skills required.

Qualifications

• High School or equivalent required; GED accepted.
• Strong written and verbal communication skills.
• Experience in an office environment preferred.

Responsibilities

• Answer Phones in a timely and courteous manner.
• Take orders over the phone and provide customer service.
• Process customer billing and payments.
• Review and process month end customer statements.
• Review and contact customer for past due invoices.
• Understand inventory entry and reconciliation.
• Code and process AP invoices for payment.
• Provide internal and external customer services.

Skills

Communication

Prioritization

Problem-solving

Research skills

Phone skills

MS Word

MS Excel

MS Outlook

Typing 45+wpm

Education

High School Diploma or GED

Tools

MS Word

MS Excel

MS Outlook

Job description

Wilbert Funeral Services, Inc.As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.The plant administrator ensures the smooth running of the office and coordinates work between all departments. Ability to manage workflow and deadlines.As a part of the global industrial organization Marmon Holdings, which is backed by Berkshire Hathaway, you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. We’re excited for you to join us at Wilbert.For more than 140 years, Wilbert has partnered alongside funeral professionals to deliver meaningful memorial experiences that honor lives, support families, and build lasting trust.As the only provider offering a complete portfolio of burial, cremation, memorialization, and Pierce by Wilbert embalming solutions, we bring unmatched breadth, expertise, and innovation to every aspect of memorial care. Our comprehensive approach empowers funeral professionals to meet the evolving needs of families with confidence, while ensuring every tribute is protected, preserved, and personalized. For generations, families have trusted Wilbert to help create meaningful tributes that protect, preserve, and honor the lives they remember.Position Overivew: The plant administrator ensures the smooth running of the office and coordinates work between all departments. Ability to manage workflow and deadlines.Essential Duties & Responsibilities:Answer Phones in a timely and courteous mannerTake orders over the phone and provide customer serviceProduct descriptions to customersProcess customer billing and paymentsReview and process month end customer statementsReview and contact customer for past due invoicesUnderstand inventory entry and reconciliationCode and process AP invoices for paymentInternal and external customer servicesEducation:High School, GED, or equivalent is preferredSkills:Excellent written and verbal communication skillsAbility to prioritize projects and strong problem-solving skillsGood research skills and attention to detail10-key skillsRequirements:2 years’ work experience in office environmentExperience with multi-line telephone Knowledge, Skills and AbilitiesProficient in MS Word, MS Excel and MS OutlookTyping 45+ wpmPhysical Requirements:The working conditions and physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand; walk; sit and talk or hear. Employee must be able to handle, lift, and load 25lbsFollowing receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.We’re an equal opportunity employer. All applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], and please be sure to include the title and location of the position for which you’re applying.Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], and please be sure to include the title and the location of the position for which you are applying.