Plano Onsite: Business Operations Analyst & B2B Dashboards

Pyramid Consulting, Inc; Plano (TX); On-site; USD 62,000 - 69,000; Part time

Benefits offered by this job

Health insurance

401(k) plan

Paid sick leave

Job summary

Pyramid Consulting, Inc. has an immediate need for a Business Operations Analyst in Plano, TX. The role is a 12+ months contract, onsite, with the potential for long-term engagement.

Key responsibilities include operational support, dashboards development, contract reviews, and cross-department collaboration to enhance B2B customer satisfaction. Required qualifications include 5+ years in administration and project management, a BA/BS in Business or Finance, and strong Microsoft Office skills.

Qualifications

• 5+ years of related administrative and project management experience.
• BA/BS in Business, Finance, or a related field is required.
• Must have experience with Microsoft Standard Office Suite.
• Must have demonstrated project and program management skills.
• Proven experience successfully planning and executing large projects and/or events.

Responsibilities

• The B2B CARE Business Operation Analyst is responsible for carrying out many of the organization’s operation functions including Customer’s VOC Management, review of contracts, operational project support, warranty management, and other functions as needed.
• B2B CARE Department Operations Support and business planning support
• Project support including status tracking, documentation, and detail updates
• Cross-departmental collaboration to provide B2B customer satisfaction
• Develop B2B dashboards for internal and external stakeholders
• Reporting preparation (Supporting role) for Senior leaderships and Global HQ office
• Developing and improving B2B service process along with B2B customers’ expectation
• Strategical thinking and collaborative preparation for team’s targets
• Day-to-day operational supports

Skills

Business Analysis

Data Modeling

Process Improvement

Project Management

Microsoft Office

Education

BA/BS Degree

Tools

Microsoft Office Suite

Job description

Pyramid Consulting, Inc. has an immediate need for a Business Operations Analyst in Plano, TX. The role is a 12+ months contract, onsite, with the potential for long-term engagement.

Key responsibilities include operational support, dashboards development, contract reviews, and cross-department collaboration to enhance B2B customer satisfaction. Required qualifications include 5+ years in administration and project management, a BA/BS in Business or Finance, and strong Microsoft Office skills.