Planning Office Coordinator & Public Outreach Specialist

City-of-Springdale,-A; Springdale (AR); On-site; USD 35,000 - 50,000; Full time

Job summary

The City of Springdale Planning Office seeks an administrative professional to support planning projects, educate the public about codes and regulations, and assist with agenda preparation and meeting minutes.

The role requires strong customer service, data management, and ability to coordinate with engineers, surveyors, and other departments. A two-year degree and at least one year related experience are preferred, along with proficiency in MS Office and GIS tools.

Qualifications

• Associate degree preferred with 1 year related experience or training.
• Valid Arkansas driver’s license.
• Proficient in MS Office and GIS tools.
• Ability to read and interpret city codes, ordinances and planning documents.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Educate the public about planning issues, codes, regulations, and review processes.
• Prepare Planning Commission agenda and assist with minutes.
• Search records to verify ownership, use, and property boundaries.
• Coordinate with engineers, surveyors, and title companies as needed.
• Maintain digital planning records and generate reports on project types and statistics.
• Assist in preparing and distributing meeting packets and presentations.
• Support staff in data entry, filing, and project tracking.

Skills

Customer service

Public liaison

Communication

Office administration

Education

Associate Degree (2-year)

Tools

Microsoft Office Suite

ARC GIS

Adobe Creative Suite

Bluebeam

Online meeting platforms

Job description

The City of Springdale Planning Office seeks an administrative professional to support planning projects, educate the public about codes and regulations, and assist with agenda preparation and meeting minutes.

The role requires strong customer service, data management, and ability to coordinate with engineers, surveyors, and other departments. A two-year degree and at least one year related experience are preferred, along with proficiency in MS Office and GIS tools.