Planner

ielfreight; Tampa (FL); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid Time Off

Company Matched 401k

Tuition reimbursement

Paid training

Job summary

Integrity Express Logistics is seeking a highly organized Scheduler to provide daily support to a Logistics Account Executive. The Scheduler will report to the Sales Support Manager. Responsibilities include appointment setting, data entry, email communication and load building.

To be successful you must thrive in a fast-paced environment while delivering the best customer service. Based in Tampa, FL, the role emphasizes maintaining strong relationships with customers and carriers, coordinating

Qualifications

• High school graduate or equivalent.
• Experience in administrative, scheduling or logistics account management preferred.
• Proficiency in keyboarding and maintaining MS Office knowledge.

Responsibilities

• Appointment setting and data entry.
• Load building and email correspondence.
• Coordinate pickup/delivery of shipments per customer requirements.
• Communicate shipment details to customers and carriers.
• Revise schedules when issues occur and assist with billing.

Skills

Organization

Customer service

Fast-paced work

Communication

Attention to detail

High school diploma

Keyboarding

MS Office

Scheduling

Logistics account management

Education

High school graduate or equivalent

Tools

Microsoft Office

Job description

At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer's trust through innovative technology and operational efficiency to customize logistics solutions. We focus on customer relations and hiring the most reliable and driven employees. Together this formula has carried Integrity to where we are today.

We are seeking a highly organized Scheduler to provide daily support to a Logistics Account Executive. The Scheduler will report to the Sales Support Manager. In this position your responsibilities would include appointment setting, data entry, email communication and load building. To be successful as a Scheduler you must thrive in a fast-paced work environment while also providing the best customer service experience possible.

As a Scheduler at Integrity you will:

• Ensure the account runs smoothly daily by staying highly organized
• Assist in maintaining strong relationships with customers and carriers through consistent communication and award-winning customer service
• Perform various account management tasks such as load building, appointment scheduling, phone management and email correspondence
• Coordinate and plan pickup and delivery of shipments per customer requirements
• Communicate details about shipments with customer contact
• Revise previously scheduled appointments when issues occur
• Assist with billing as needed
• Ad hoc duties

What We Offer You:

• Competitive pay and opportunities for advancement
• Comprehensive benefits package that starts shortly after you do. Medical/Dental/Vision/Life Insurance, Paid Time Off, Company Matched 401k, Pet Insurance, Legal benefits, a generous employee referral program and more
• Tuition reimbursement and student loan repayment assistance
• Paid training from industry experts
• Supportive and team-centered work environment
• One of the fastest growing logistics companies in the country
• Team outings, catered lunches and family friendly events
• Laid-back dress code and an enjoyable "Best Place to Work" atmosphere

What You Offer Us:

• Focus, self-motivation, problem solving skills and strong attention to detail
• Top notch customer service skills
• Ability to work in a fast-paced, ever-changing setting
• A positive attitude and the ability to communicate effectively
• High school graduate or equivalent
• Proficiency in keyboarding and able to maintain the technical knowledge necessary to perform the job effectively, specifically Microsoft Office products
• Administrative, scheduling or logistics account management experience

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] or call 1-888-374-5138 ext. 4.

US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.