Logistics Coordinator

Integrity Express Logistics, LLC; Charleston (SC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive base pay

Bonus opportunities

Medical/Dental/Vision/Life Insurance

Paid Time Off

Company Matched 401k

Pet Insurance

Legal benefits

Tuition reimbursement

Training and development

Employee referral program

Job summary

Integrity Express Logistics is seeking a highly organized Logistics Coordinator to provide daily support to the Logistics Account Executive. This role reports to the Sales Support Manager and involves phone and email communication, appointment setting, and load building to ensure timely pickups and deliveries.

The successful candidate will excel in a fast-paced environment, offer strong customer service, and maintain effective communication with customers and carriers.

Qualifications

• Must have strong customer service skills and the ability to communicate clearly.
• Detail-oriented and able to handle fast-paced, evolving environments.
• Administrative or logistics brokerage experience is a plus but not required.

Responsibilities

• Handle phone and email communications.
• Set appointments and perform check calls.
• Build loads and dispatch trucks to pickup locations.
• Maintain strong relationships with customers and carriers.
• Negotiate rates with prospective carriers and convey shipment details.
• Qualify carriers to match shipments with customers.
• Support daily operations and perform ad hoc duties.

Skills

Customer service

Attention to detail

Communication

Problem solving

Self-motivation

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer's trust through innovative technology and operational efficiency to customize logistics solutions. We focus on customer relations and hiring the most reliable and driven employees.

We are seeking a highly organized Logistics Coordinator (aka LC) to provide daily support to a Logistics Account Executive. The Logistics Coordinator will report to the Sales Support Manager.

Responsibilities

• Phone and email communication
• Appointment setting
• Check calls
• Load building
• Assist in maintaining strong relationships with customers and carriers through consistent communication and award-winning customer service
• Dispatch trucks to their pickup location
• Conduct daily check calls to ensure timely pickup and delivery of product
• Qualify carriers that are the best match for our customers’ shipments
• Communicate details about shipments and negotiate rates with prospective carriers
• Ad hoc duties

What We Offer You

• Competitive base pay and bonus opportunities
• Comprehensive benefits package that starts shortly after you do.
• Medical/Dental/Vision/Life Insurance
• Paid Time Off
• Company Matched 401k
• Pet Insurance
• Legal benefits
• a generous employee referral program and more
• Tuition reimbursement and student loan repayment assistance
• Paid training from industry experts
• Supportive and team-centered work environment
• One of the fastest growing logistics companies in the country with opportunities for career growth and/or relocation
• Team outings, catered lunches and family friendly events
• Laid-back dress code and an enjoyable "Best Place to Work" atmosphere

What You Offer Us

• Focus, self-motivation, problem solving skills and strong attention to detail
• Top notch customer service skills
• Ability to work in a fast-paced, ever-changing setting
• A positive attitude and the ability to communicate effectively
• High school graduate or equivalent
• Proficiency in keyboarding and able to maintain the technical knowledge necessary to perform the job effectively, specifically Microsoft Office products
• Administrative experience and/or logistics brokerage experience are a huge plus, but not required

Accommodation and Equal Opportunity

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] or call 1-888-374-5138 ext 4.

US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.

Founded in 2007, Integrity Express Logistics is a family-owned company with over 30 years of logistics experience. Our overall mission is to live up to our company name. We earn our customer's trust through innovative technology and operational efficiency to customize logistics solutions. We focus on customer relations and hiring the best, most-driven and highly motivated employees. Together this formula has carried IEL to where we are today.