Planner

Integrity Express Logistics; Tampa (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Integrity Express Logistics seeks a detail‑oriented Scheduler to support a Logistics Account Executive. You will handle appointment setting, data entry, load building, and daily account management in a fast‑paced environment.

Responsibilities include coordinating pickups, communicating shipment details, and assisting with billing while maintaining excellent customer service and relationships with customers and carriers.

Qualifications

• High school graduate or equivalent.
• Proficiency in keyboarding and Microsoft Office.
• Experience in administrative, scheduling or logistics account management.

Responsibilities

• Schedule appointments, load building, and manage communications with customers and carriers.
• Ensure daily account operations run smoothly through strong organization.
• Handle load planning, phone management, and email correspondence.
• Assist with billing and ad hoc duties as needed.

Skills

Attention to detail

Customer service

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Phone system

Job description

At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer’s trust through innovative technology and operational efficiency to customize logistics solutions. We focus on customer relations and hiring the most reliable and driven employees. Together this formula has carried Integrity to where we are today.We are seeking a highly organized Scheduler to provide daily support to a Logistics Account Executive. The Scheduler will report to the Sales Support Manager. In this position your responsibilities would include appointment setting, data entry, email communication and load building. To be successful as a Scheduler you must thrive in a fast-paced work environment while also providing the best customer service experience possible.As a Scheduler at Integrity you will:Ensure the account runs smoothly daily by staying highly organizedAssist in maintaining strong relationships with customers and carriers through consistent communication and award-winning customer servicePerform various account management tasks such as load building, appointment scheduling, phone management and email correspondenceCoordinate and plan pickup and delivery of shipments per customer requirementsCommunicate details about shipments with customer contactRevise previously scheduled appointments when issues occurAssist with billing as neededAd hoc dutiesWhat We Offer You:Competitive pay and opportunities for advancementComprehensive benefits package that starts shortly after you do. Medical/Dental/Vision/Life Insurance, Paid Time Off, Company Matched 401k, Pet Insurance, Legal benefits, a generous employee referral program and moreTuition reimbursement and student loan repayment assistancePaid training from industry expertsSupportive and team-centered work environmentOne of the fastest growing logistics companies in the countryTeam outings, catered lunches and family friendly eventsLaid-back dress code and an enjoyable “Best Place to Work” atmosphereWhat You Offer Us:Focus, self-motivation, problem solving skills and strong attention to detailTop notch customer service skillsAbility to work in a fast-paced, ever-changing settingA positive attitude and the ability to communicate effectivelyHigh school graduate or equivalentProficiency in keyboarding and able to maintain the technical knowledge necessary to perform the job effectively, specifically Microsoft Office productsAdministrative, scheduling or logistics account management experienceWe are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] or call 1-888-374-5138 ext. 4.US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.