Planned Giving Coordinator

Environmental Defense Fund; New York (NY); Hybrid; USD 68,000 - 72,000; Full time

Job summary

Environmental Defense Fund, Inc. in New York City is seeking a Planned Giving Coordinator for a two-year fixed-term role with full benefits.

This hybrid position combines administrative, data-related and communications duties within EDF's Development department. Reporting to the Senior Manager of Planned Gift Administration, you will manage mail and inquiries in Salesforce, process estate distributions, coordinate the charitable gift annuity process, and support data cleanup and team operations

Qualifications

• Associate's degree or equivalent with 3+ years in development/office/customer service.
• Bachelor's degree may substitute for up to 2 years of experience.
• Planned Giving experience is a plus.
• Ability to manage multiple tasks and prioritize effectively.
• Strong organizational and data handling skills.

Responsibilities

• Scan and upload mail and manage inquiries in Salesforce, routing leads appropriately.
• Perform administrative tasks for the Planned Giving team and support invoicing and expenses.
• Track open estates for timely follow-up with executors and gifts collection.
• Process planned gift and estate distributions and draft acknowledgement letters.
• Oversee charitable gift annuity agreements with State Street contact; support data cleanup.
• Participate in department projects and uphold EDF values and culture.

Skills

Organizational skills

Multitasking

Excellent writing

Donor relations

Teamwork

Confidentiality

Education

Associate's degree or equivalent

Bachelor's degree may substitute

Tools

Salesforce

PGCalc

Microsoft Excel

Job description

Location

Hybrid, based in EDF's New York City office.

Duration

This position is a two-year fixed term position with full benefits and the possibility of extension.

Overall Function

Reporting to the Senior Manager of Planned Gift Administration, the Planned Giving Coordinator is responsible for administrative, data-related and communications tasks for Planned Giving within EDF's Development department. The position will be based out of EDF's New York, NY, headquarters with the opportunity for a hybrid remote/office-based work schedule.

Key Responsibilities

• Scan and upload incoming mail and review phone, email and Salesforce Case inquiries, responding (where applicable) or forwarding leads to Planned Giving (PG) team members or other development staff as appropriate and within a timely manner.
• Perform administrative tasks on behalf of the Planned Giving team, including shipping materials to remote staff, assisting with internal mailings, processing team invoices and expense reports, tracking professional development attendance/expenditures, scheduling team meetings and circulating birthday/work anniversary cards for the team.
• Support Senior Manager, Planned Gift Administration as assigned.
• Assist in tracking open estates to ensure timely follow-up with executors and the collection of estate gifts.
• Process planned gift and estate distributions and prepare estate acknowledgment letters under established procedures.
• Manage the charitable gift annuity agreement process from start to finish, including staying in close contact with State Street Investment Management.
• Support various data cleanup projects to ensure efficient data management and planned giving processes.
• Participate in department-wide projects, meetings, retreats and other duties as assigned.
• Participate in advancing EDF's Organizational Effectiveness and Culture (OEC) goals in which people from all backgrounds and experiences feel connected, included, and empowered to address the environmental and organizational challenges in alignment with EDF values.
• Seek professional development opportunities to expand knowledge of subject matter.

Qualifications

The ideal candidate will have:

• Associate's degree or equivalent in a relevant field with at least 3 years of Development, office, or customer service experience.
• A Bachelor's degree or equivalent may substitute for up to 2 years of relevant experience.
• Planned Giving experience a distinct asset.
• Ability to handle multiple tasks simultaneously along with a strong understanding of how and when to prioritize.
• Proven organizational skills.
• Sensitivity with respect to handling confidential documents and financial data.
• Experience with fundraising databases and knowledge of Salesforce preferred.
• Proficiency with Microsoft Suite, including demonstrated success in working with spreadsheets in Excel strongly preferred.
• Knowledge of PGCalc planned giving software a distinct asset.
• Demonstrates self-awareness, cultural competency and inclusivity, and ability to work with colleagues and stakeholders across diverse cultures and backgrounds.
• Excellent verbal and writing skills with ability to compose, proofread and edit materials with appropriate formatting and grammar.
• Outstanding ability to build rapport quickly with donors and colleagues.
• Team-oriented and willing to perform assorted duties as assigned.

We offer a strong total rewards package encompassing competitive salary, robust benefits, and professional development opportunities consistent with a modern global organization. We take into account factors such as candidate experience, skills, training, internal team equity and local norms.

Please note that pay ranges are country specific. As a result, the stated currency is not meant be converted into any other currency.

68,000 - 72,000 USD