Placement and Servicing lead

Decisionsat Aon; United States; Hybrid; USD 99,000 - 139,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Aon in Redhill, UK is seeking a Placement and Servicing Lead to join our team. The role combines compliance, delegated underwriting authority, and policy administration in a hybrid setting with the flexibility to work remotely and from the Redhill office.

You will bind risks promptly, manage policy documentation, oversee the e-trade platform, and ensure FCA and insurer guidelines are followed while delivering timely service and strong collaboration with brokers, insurers, and distribution teams.

Qualifications

• Experience at BU leadership level, influencing and implementing change.
• Deep knowledge of insurance/reinsurance broking.
• Proven track record in programme design and placement.
• Strong interpersonal and negotiation skills with stakeholders.
• Self-disciplined and organised.
• Excellent problem-solving and numerical abilities.
• Ability to deal with domestic and international clients and stakeholders.

Responsibilities

• Bind risks promptly under delegated underwriting authority.
• Record risks on the Policy Administration System and provide policy documentation.
• Oversee the e-trade platform and coordinate relevant teams for changes.
• Meet service standards to bind risks and issue policies on time.
• Ensure full compliance with delegated authority from insurers.
• Build relationships with distribution teams and insurers.
• Participate in insurer meetings to review facility progress.
• Produce and oversee strategic management information.
• Collaborate with insurers on underwriting strategies and risk appetite.
• Monitor new and renewal business, including aggregate monitoring.
• Comply with FCA rules and Aon policies.
• Take responsibility for meeting the team’s budget and plans.

Skills

BU leadership

Insurance broking

Programme design

Stakeholder management

Self-discipline

Analytical skills

Negotiation skills

Leadership

Team collaboration

Relationship management

Job description

Placement and Servicing Lead

Date: 2026-10-05T00:00:00

Location: Redhill, Surrey, GB, RH1 1

Application Deadline: 2027-01-03T11:01:00.593

Role Overview

Are you self-disciplined and organised? Do you have experience in compliance, delegated authority, and policy administration? Then this role is perfect for you! This is a hybrid position offering the flexibility to work both virtually and from our Redhill office.

About Aon

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the Day Will Look Like

• Ensuring that individual risks are bound promptly and in accordance with the delegated underwriting authority.
• Recording risks on the Policy Administration System accurately and timely, and providing Policy documentation.
• Overseeing the e-trade platform including coordination of relevant teams to ensure required changes are managed effectively.
• Meeting agreed service standards to bind risks and ensure policies are accurate and issued within timescales.
• Ensuring full compliance with the Delegated Authority from insurers.
• Building excellent working relationships with the distribution team and supporting insurers.
• Participating in regular insurer meetings to review the progress of the facility.
• Production and oversight of strategic management information.
• Collaborating with insurers to deliver underwriting strategies, understanding risk appetite and expectations.
• Monitoring and controlling new and renewal business, including aggregate monitoring.
• Acting fully in compliance with FCA rules and guidelines and Aon policies.
• Taking overall responsibility for meeting the team’s financial budget and plans.

Skills and Experience for Success

• Experience working at BU leadership level, influencing and implementing change.
• In-depth knowledge and expertise in insurance/reinsurance broking.
• Proven track record in programme design and placement.
• Well-developed influencing skills and the ability to achieve success through others.
• Self-disciplined and organised.
• Excellent problem-solving, analytical, and numerical skills.
• Proven interpersonal skills, capable of dealing with domestic and international clients, stakeholders, and external bodies.
• Commercial acumen and high-level negotiation skills.
• Strong leadership experience, motivating and inspiring teams and projects.
• Enthusiastic team player capable of building positive relationships and negotiating change or plans with diverse internal and external stakeholders.
• Ability to establish and maintain relationships with brokers and carriers.

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment supports your wellbeing and work/life balance, ensuring you can be your best self at Aon. We offer two "Global Wellbeing Days" each year, and a variety of flexible working solutions under our "Smart Working" initiative.

Our continuous learning culture inspires you to learn, share, and grow, helping you reach your full potential. At Aon, you are more connected, relevant, and valued. We value an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves.

Aon is proud to be an equal opportunity workplace and provides equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. We accommodate individuals with disabilities throughout the application and onboarding process. For more information on reasonable accommodations, please contact us via email.