Pizza Store Customer Service Pro — Upsell & Growth

Domino; Iowa City (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Awesome discounts on Pizza!

Job summary

Domino's in Iowa City is seeking a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-store inquiries with professionalism and efficiency.

You will assist with orders, answer menu questions, process payments, and contribute to a fast-paced, friendly team environment. Flexible evenings, weekends, and holidays help create great opportunities for growth within an iconic brand.

Qualifications

• A team player who is punctual and has a positive attitude!
• A fun and friendly person who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.
• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Job description

Domino's in Iowa City is seeking a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-store inquiries with professionalism and efficiency.

You will assist with orders, answer menu questions, process payments, and contribute to a fast-paced, friendly team environment. Flexible evenings, weekends, and holidays help create great opportunities for growth within an iconic brand.