Customer Service Pro — Fast-Paced Pizza, Growth

Domino's; Ottumwa (IA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Pizza discounts

Career growth opportunities

Job summary

Domino’s Ottumwa is looking for a Customer Service Representative to ensure positive customer experiences by handling calls, online orders, and in-person inquiries with professionalism and efficiency. You will assist with orders, customize pizzas, and upsell promotions while entering orders accurately.

Join a fast-paced team offering full training, health insurance, and opportunities for internal promotion within the Domino’s brand. Must be able to work evenings, weekends, and holidays.

Qualifications

• Must be at least 16 years old.
• Comfortable conversing with customers in person, over the phone, and online.
• Ability to work efficiently in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Flexible to work evenings, weekends, and/or holidays.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Customer service

Communication

Team player

Multichannel support

Job description

Domino’s Ottumwa is looking for a Customer Service Representative to ensure positive customer experiences by handling calls, online orders, and in-person inquiries with professionalism and efficiency. You will assist with orders, customize pizzas, and upsell promotions while entering orders accurately.

Join a fast-paced team offering full training, health insurance, and opportunities for internal promotion within the Domino’s brand. Must be able to work evenings, weekends, and holidays.