Pizza Store Customer Experience Specialist

SmartRecruiters, Inc.; Highland (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Highland, IL is seeking a friendly, detail-oriented Customer Service Representative to join our team. You will greet customers, take orders, and prepare pizzas to match specifications while ensuring accurate transactions and prompt resolution of questions.

This role requires excellent customer service, clear communication, basic math for cash handling, and the stamina to stand for long periods and lift up to 25 lbs. Weekend and holiday shifts may be required.

Qualifications

• Excellent customer service skills with a friendly and professional demeanor.
• Strong communication abilities, particularly in phone interactions.
• Basic math skills for handling cash transactions.
• Ability to follow directions and adhere to company procedures.
• Physical capability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Provide outstanding customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment, adhering to food safety standards.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with various cleaning tasks to uphold store cleanliness.
• Handle multiple tasks simultaneously in a fast-paced environment.
• Lift and move items weighing up to 25 lbs as needed.

Job description

Domino's Pizza in Highland, IL is seeking a friendly, detail-oriented Customer Service Representative to join our team. You will greet customers, take orders, and prepare pizzas to match specifications while ensuring accurate transactions and prompt resolution of questions.

This role requires excellent customer service, clear communication, basic math for cash handling, and the stamina to stand for long periods and lift up to 25 lbs. Weekend and holiday shifts may be required.