Full-Time Pizza Store Customer Service Specialist

SmartRecruiters, Inc.; Peoria (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's Pizza in Peoria, IL is seeking a Customer Service Representative to join our 425 N. Western Ave. location. This full-time role focuses on delivering exceptional service, accurate order taking, and efficient cash handling in a fast-paced store environment.

You will assist customers, prepare orders according to standards, and collaborate with the team to maintain a clean, safe store. High school diploma preferred; strong communication and reliability are essential.

Qualifications

• High school diploma or equivalent preferred.
• Strong verbal and written communication skills.
• Friendly, positive attitude and customer-focused.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Process cash and credit card transactions with precision.
• Prepare and assemble pizzas according to company standards and quality specifications.
• Provide exceptional customer service by addressing inquiries, resolving concerns and handling complaints.
• Collaborate with team members to ensure smooth operations during peak hours.
• Maintain a clean, organized, and sanitary work environment in compliance with food safety regulations.
• Multitask effectively by managing multiple responsibilities while prioritizing customer needs.
• Lift and move items weighing up to 25 lbs. as needed.
• Adhere to all company policies, procedures, and food safety standards.
• Demonstrate problem-solving skills to overcome challenges and support team success.

Skills

Customer service

Communication

Multitasking

Cash handling

Teamwork

Attention to detail

Problem solving

Time management

Flexibility

Reliability

Active listening

Job description

Domino's Pizza in Peoria, IL is seeking a Customer Service Representative to join our 425 N. Western Ave. location. This full-time role focuses on delivering exceptional service, accurate order taking, and efficient cash handling in a fast-paced store environment.

You will assist customers, prepare orders according to standards, and collaborate with the team to maintain a clean, safe store. High school diploma preferred; strong communication and reliability are essential.