Pizza Store Customer Service Specialist

SmartRecruiters, Inc.; East Alton (IL); On-site; USD 15,154,000 - 20,664,000; Full time

Job summary

Domino's Pizza in East Alton, IL is seeking a full-time Customer Service Representative to be the facing part of the store, taking orders by phone and in person, handling cash transactions, and ensuring friendly, accurate service for every guest.

You will maintain store cleanliness, assist with pizza prep, and help during busy periods while following food safety standards and company procedures. Weekend shifts may be required.

Qualifications

• High school diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Ability to pass a pre-employment background check and drug test.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Provide outstanding customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment, adhering to food safety standards.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with various cleaning tasks to uphold store cleanliness.
• Handle multiple tasks simultaneously during peak hours.
• Lift and move items weighing up to 25 lbs as needed.

Skills

Customer service

Communication

Math skills

Multitasking

Team player

Computer literacy

Flexibility

Education

High school diploma

Tools

POS system

Job description

Domino's Pizza in East Alton, IL is seeking a full-time Customer Service Representative to be the facing part of the store, taking orders by phone and in person, handling cash transactions, and ensuring friendly, accurate service for every guest.

You will maintain store cleanliness, assist with pizza prep, and help during busy periods while following food safety standards and company procedures. Weekend shifts may be required.