Customer Service Champion — Fast-Paced Pizza Spot

SmartRecruiters, Inc.; Rantoul (IL); On-site; USD 26,000 - 34,000; Full time

Job summary

Domino's Pizza in Rantoul, IL is seeking a customer-focused Customer Service Representative to join our team. You will answer calls, take orders, prepare pizzas, and process transactions with accuracy, while ensuring great guest experiences.

The role requires standing for long periods, lifting up to 25 lbs, and maintaining cleanliness in a fast-paced environment. Flexibility to work weekends/holidays, strong communication, and a friendly attitude are essential to succeed and help our store

Qualifications

• Excellent customer service skills with a friendly and approachable demeanor.
• Strong communication abilities, both verbal and listening.
• Basic math skills for handling cash transactions.
• Ability to follow directions and adhere to company procedures.
• Flexibility to work various shifts, including weekends and holidays.
• Physical capability to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a positive attitude.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Willingness to learn and adapt to new tasks and responsibilities.

Responsibilities

• Answer phone calls and take customer orders efficiently and accurately
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and card transactions, ensuring accuracy in all financial dealings
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness
• Handle and lift items weighing up to 25 lbs. as needed

Skills

Customer service

Communication skills

Cash handling

Flexibility

Teamwork

Physical stamina

Job description

Domino's Pizza in Rantoul, IL is seeking a customer-focused Customer Service Representative to join our team. You will answer calls, take orders, prepare pizzas, and process transactions with accuracy, while ensuring great guest experiences.

The role requires standing for long periods, lifting up to 25 lbs, and maintaining cleanliness in a fast-paced environment. Flexibility to work weekends/holidays, strong communication, and a friendly attitude are essential to succeed and help our store