Customer Experience Specialist - Fast-Paced Pizza Team

SmartRecruiters, Inc.; Illinois; On-site; USD 21,000 - 25,000; Full time

Job summary

Domino's Pizza in Springfield, IL is seeking a friendly and efficient Customer Service Representative to join our team at 2660 South Fifth St. This role focuses on delivering great customer experiences through accurate order taking, fast service, and teamwork.

You will handle calls, process orders and payments, assist with pizza preparation, and maintain a clean, organized workspace. Candidates should be flexible for weekends/holidays and able to lift up to 25 lbs; pre-employment drug test and

Qualifications

• Customer service representative duties including answering calls, taking orders, and resolving issues.
• Able to follow directions, policies, and maintain accuracy with transactions.
• Must pass pre-employment drug test and criminal background check.

Responsibilities

• Answer phone calls and take customer orders accurately.
• Prepare and make pizzas according to company standards.
• Process cash and credit card transactions.
• Provide exceptional customer service and resolve inquiries.
• Maintain a clean and organized work environment.
• Collaborate with team during busy periods.
• Assist with cleaning tasks.
• Handle and lift items weighing up to 25 lbs.

Skills

Communication skills

Customer service

Team player

Attention to detail

Cash handling

Flexibility

Adaptability

Job description

Domino's Pizza in Springfield, IL is seeking a friendly and efficient Customer Service Representative to join our team at 2660 South Fifth St. This role focuses on delivering great customer experiences through accurate order taking, fast service, and teamwork.

You will handle calls, process orders and payments, assist with pizza preparation, and maintain a clean, organized workspace. Candidates should be flexible for weekends/holidays and able to lift up to 25 lbs; pre-employment drug test and