Pizza Shop Shift Supervisor

Domino's; Great Falls (VA); On-site; USD 13,000 - 20,000; Full time

Job summary

Domino's Pizza in the Washington, DC area is seeking team members to assist in the daily oversight, coordination and execution of objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.

Delivers excellent service and maintains image standards to ensure high customer satisfaction. You will greet customers, take orders, manage cash with accuracy, and support shift leadership while upholding quality and safety standards.

Qualifications

• Ability to pass applicable background checks.
• Excellent written and verbal communication skills for interactions with management and customers.
• Strong multi-tasking abilities and adaptability to a fast-paced environment.
• Ability to operate a computer keyboard or touch screen and handle orders accurately.

Responsibilities

• Greets customers in person or by phone and takes orders professionally and promptly.
• Maintains high standards of customer service during high-volume operations.
• Oversees daily job assignments on each shift and communicates them clearly.
• Handles cash, counts down registers, and processes daily reports with accuracy.
• Ensures food quality, proper presentation, and sanitation.
• Assists in inventory control and stock ordering as needed.
• Resolves complaints promptly and professionally.
• Trains and coordinates scheduling with team members for seamless service.

Skills

Customer service

Cash handling

POS proficiency

Multi-tasking

Tools

POS system

Job description

Domino's Pizza in the Washington, DC area is seeking team members to assist in the daily oversight, coordination and execution of objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.

Delivers excellent service and maintains image standards to ensure high customer satisfaction. You will greet customers, take orders, manage cash with accuracy, and support shift leadership while upholding quality and safety standards.