Shift Supervisor - Guest Experience & Ops Lead

Domino's Pizza; Washington (District of Columbia); On-site; USD 42,000 - 58,000; Full time

Job summary

Domino’s Pizza in the Washington, DC area is seeking a hands-on leader to assist in daily oversight and execution of store objectives in sales, costs, and customer satisfaction. You will ensure top service, quality food, and clean facilities while training and supervising team members to maintain efficiency.

Responsibilities include cash control, scheduling labor in line with activity, and supporting managers with product management and deliveries.

Qualifications

• Excellent written and verbal communication skills.
• Ability to multi-task in a fast-paced environment.
• Ability to lead the team on duty.
• Pass applicable Company background checks.
• Strong customer service orientation.

Responsibilities

• Oversee store operations in the absence of the General Manager.
• Ensure customers feel welcome and team is courteous and service-oriented.
• Supervise food preparation and service to brand standards.
• Assist in opening, closing, and preparation tasks.
• Actively manage staff and coordinate deliveries.
• Support objectives in sales, service, quality, cleanliness and sanitation.
• Control cash handling and reconciliation procedures.
• Fill in as needed to maintain customer service and efficient operations.

Skills

Customer service

Team leadership

Cash handling

Food safety awareness

Communication

Tools

POS system

Job description

Domino’s Pizza in the Washington, DC area is seeking a hands-on leader to assist in daily oversight and execution of store objectives in sales, costs, and customer satisfaction. You will ensure top service, quality food, and clean facilities while training and supervising team members to maintain efficiency.

Responsibilities include cash control, scheduling labor in line with activity, and supporting managers with product management and deliveries.