Pizza Shop: Customer Experience Specialist

Domino; Ottumwa (IA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Pizza discounts

Job summary

Domino’s is hiring a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism. The role emphasizes friendly, efficient service, order entry, payments, and store upkeep in a fast-paced setting.

Great for team players seeking growth with employee discounts on pizza. This entry-level position welcomes individuals 16+ with flexible hours including evenings and weekends, offering a dynamic,

Qualifications

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Skills

Customer service

Communication

Team player

Fast-paced environment

Problem solving

Job description

Domino’s is hiring a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism. The role emphasizes friendly, efficient service, order entry, payments, and store upkeep in a fast-paced setting.

Great for team players seeking growth with employee discounts on pizza. This entry-level position welcomes individuals 16+ with flexible hours including evenings and weekends, offering a dynamic,