Pizza Customer Experience Pro — Growth, Training & Discounts

Domino; Oskaloosa (IA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Pizza discounts

Full training

Career advancement opportunities

Job summary

Domino's is hiring a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders and in-person inquiries with professionalism. You will enter orders, process payments, and maintain a clean store environment while upselling promotions.

The role requires flexibility for evenings, weekends, and holidays, with full training provided by an industry leading brand.

Qualifications

• Must be a team player who is punctual and has a positive attitude.
• Friendly, fun and comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders in person or by phone.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Skills

Customer service

Communication

Team player

Flexibility

Verbal communication

Job description

Domino's is hiring a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders and in-person inquiries with professionalism. You will enter orders, process payments, and maintain a clean store environment while upselling promotions.

The role requires flexibility for evenings, weekends, and holidays, with full training provided by an industry leading brand.