Pizza Care Specialist — Flexible Shifts & Growth

Domino; Waterloo (IA); On-site; USD 1,653,000 - 2,066,000; Full time

Benefits offered by this job

Awesome discounts on Pizza!

Job summary

Domino's is seeking a Customer Service Representative in a store setting to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. You will assist with orders, customize pizzas, and answer menu questions while upselling promotions to boost satisfaction.

The role requires strong communication, the ability to work in a fast-paced environment, and flexibility to work evenings, weekends, and holidays.

Qualifications

• A team player who is punctual and has a positive attitude.
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.
• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Job description

Domino's is seeking a Customer Service Representative in a store setting to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. You will assist with orders, customize pizzas, and answer menu questions while upselling promotions to boost satisfaction.

The role requires strong communication, the ability to work in a fast-paced environment, and flexibility to work evenings, weekends, and holidays.