Pizza Shift Lead

Interview Now; Helotes (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Employee discount

Flexible schedule

Food provided

Paid training

Job summary

Mattenga’s Pizzeria is seeking a Shift Lead to help run the restaurant smoothly and support the team, ensuring guests have an exceptional experience. You will lead the team during your shift, monitor service quality, and uphold Mattenga’s standards for food, service, and cleanliness.

The role offers leadership development in a fast-paced setting with duties spanning guest interactions, problem-solving, and operational oversight.

Qualifications

• Must have leadership experience managing a team.
• Reliable transportation.
• Texas Food Handler’s Certificate.
• Open availability.

Responsibilities

• Oversee daily shift operations, opening, closing, and shift transitions.
• Maintain food quality, safety, and cleanliness standards throughout the restaurant.
• Guide and support team members during the shift; delegate tasks and train new employees.
• Address minor performance or customer issues in real time.

Skills

Leadership experience

Reliable transportation

Strong communication

Team supervision

Education

Texas Food Handler’s Certificate

Tools

POS software

Restaurant mgmt systems

Job description

Pay: $15.00–$16.00/ hr including tips

As a Shift Lead, you’ll help keep the restaurant running smoothly while supporting the team and creating a great experience for our guests. You’ll help lead the team during your shift, make sure customers are taken care of, and help maintain Mattenga’s standards for food, service, and cleanliness. This position is a great opportunity to build on your leadership, hospitality, customer service, and problem-solving skills while working in a fast-paced restaurant environment.

MUST HAVE:

• Previous leadership experience
• Reliable transportation
• Texas Food Handler’s Certificate
• Open availability

Pay: $15.00–$16.00/hr including tips

MULTIPLE LOCATIONS:

• Schertz-O’Connor Rd
• 46 HW – New Braunfels
• Military Dr
• Callaghan-Wilderness Oak
• Alamo Ranch
• New Braunfels Marketplace
• Helotes

BENEFITS:

• Dental insurance
• Health insurance
• Employee discount
• Flexible schedule
• Food provided
• Paid training

Key Responsibilities

• Operational Leadership:-Oversee daily shift operations, including opening, closing, and shift transitions-Maintain food quality, safety, and cleanliness standards throughout the restaurant-Monitor inventory levels and communicate needs to management-Ensure orders are prepared accurately and delivered promptly
• Team Support & Supervision:-Guide and support team members during the shift-Delegate tasks effectively to maintain workflow and efficiency-Train new employees on procedures, system, and customer service expectations-Address minor performance or customer issues in real time
• Customer Service:-Greet customers and ensure a welcoming, friendly environment-Resolve customer concerns professionally and promptly-Maintain a high standard of hospitality, whether dine‑in, takeout, or delivery

Required Qualifications

• Proven leadership skills with the ability to motivate and manage a team
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to analyze situations critically and develop effective solutions
• Flexibility to work evenings, weekends, and holidays as needed
• Previous experience in food service or hospitality
• Ability to stay calm and organized in a fast‑paced environment
• Must be able to stand for extended periods and lift up to 30 lbs
• Food Handler or Food Manager certification

Preferred Qualifications

• Experience with restaurant management systems and POS software
• Familiarity with basic inventory management

Company Overview

Mattenga’s Pizzeria is a family-owned Texas pizza brand founded in 2014 by Matt and Hengam Stanfield. Built on scratch-made food, Texas Hospitality, engineered systems, and leadership development, Mattenga’s exists to bring families and friends together while creating wins for guests, team members, and the company.

Mission

Mattenga's gathers friends and families together to deepen relationships for the glory of God.

Vision

We train people for success in life through excellence and diligence.

Culture

Mattenga’s culture is built on four values: Texas Hospitality, Invest, Engineered, and Win x3. We serve every guest with warmth, speed, accuracy, and genuine care. We invest in personal growth, engineer systems that create consistency, and make decisions so three groups win: our guests, our team, and the company. Profitability and #NoWaste make the mission sustainable.

Employee Benefits Eligibility At Mattenga's:We believe in supporting our team from day one. After your first 30 days of employment, you’ll become eligible for a range of employee benefits designed to promote your health, life, and overall well-being. This waiting period allows us to ensure a smooth onboarding experience while confirming mutual fit. Once eligible, you’ll gain access to benefits such as health insurance, urgent care, disability, and life plans —because we’re invested in your long-term success.

Colonial Insurance

A-Pex Medical