Pizza Jr. Shift Lead

Interview Now; Helotes (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Employee discount

Flexible schedule

Food provided

Paid training

Job summary

Mattenga's Pizzeria is seeking a Jr. Shift Lead to help run daily restaurant operations and support the team. You will aid food quality, order accuracy, and guest service while developing leadership skills in a fast-paced environment.

The role requires reliability, Texas Food Handler's certification, and open availability. Competitive hourly pay with tips and benefits are provided.

Qualifications

• Must be able to lead a team and drive shift operations.
• Strong organizational and communication abilities are required.
• Customer service-focused with hospitality mindset.
• Analytical problem-solving to improve service flow.
• Evenings, weekends, and holidays availability.
• Prior food service/hospitality experience required.
• Able to stay calm and organized in fast-paced environments.
• Stand for extended periods and lift up to 30 lbs.
• Food Handler or Food Manager certification preferred.

Responsibilities

• Oversee daily shift operations, including opening/closing and transitions.
• Maintain food quality, safety, and cleanliness standards.
• Monitor inventory levels and communicate needs to management.
• Ensure accurate and prompt order preparation and delivery.
• Lead, train, and supervise team members during shifts.
• Address customer issues promptly and professionally.

Skills

Leadership

Organizational skills

Communication

Problem solving

Evenings/weekends availability

Customer service

Staying calm under pressure

Stand for long periods

Lifting up to 30 lbs

Education

Texas Food Handler's Certificate

Tools

POS software

Inventory awareness

Job description

Jr. Shift LeadPay: $13.50-16.00/hr including tipsAs a Jr. Shift Lead, you'll help keep the restaurant running smoothly while supporting the team and providing great service to our guests. You'll assist with daily operations, help maintain food quality and order accuracy, and support the team during each shift.This position is a great opportunity to build on your leadership, hospitality, customer service, and problem-solving skills while working in a fast-paced restaurant environment.MUST HAVE:- Reliable transportation- Texas Food Handler's Certificate- Open availability- Strong customer service and communication skills- Willingness to learn and take on leadership responsibilitiesPay: $13.50-16.00/hr including tipsMULTIPLE LOCATIONS:- Schertz- O'Connor Rd- 46 HW - New Braunfels- Military Dr- Callaghan- Wilderness Oak- Alamo Ranch- New Braunfels Marketplace- HelotesBENEFITS:- Dental insurance- Health insurance- Employee discount- Flexible schedule- Food provided- Paid trainingAt Mattenga's, we believe work should be fun, our teams should feel like family, and every customer should leave with a great experience. If you're ready to grow your leadership skills while having fun and making a difference, we'd love to have you join our team!

Key Responsibilities

• Operational Leadership:-Oversee daily shift operations, including opening, closing, and shift transitions-Maintain food quality, safety, and cleanliness standards throughout the restaurant-Monitor inventory levels and communicate needs to management-Ensure orders are prepared accurately and delivered promptly
• Team Support & Supervision:-Guide and support team members during the shift-Delegate tasks effectively to maintain workflow and efficiency-Train new employees on procedures, system, and customer service expectations-Address minor performance or customer issues in real time
• Customer Service:-Greet customers and ensure a welcoming, friendly environment-Resolve customer concerns professionally and promptly-Maintain a high standard of hospitality, whether dine-in, takeout, or delivery

Required Qualifications

• Proven leadership skills with the ability to motivate and manage a team
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to analyze situations critically and develop effective solutions
• Flexibility to work evenings, weekends, and holidays as needed
• Previous experience in food service or hospitality
• Ability to stay calm and organized in a fast-paced environment
• Must be able to stand for extended periods and lift up to 30 lbs
• Food Handler or Food Manager certification

Preferred Qualifications

• Experience with restaurant management systems and POS software
• Familiarity with basic inventory management

Company Overview

Mattenga's Pizzeria is a family-owned Texas pizza brand founded in 2014 by Matt and Hengam Stanfield. Built on scratch-made food, Texas Hospitality, engineered systems, and leadership development, Mattenga's exists to bring families and friends together while creating wins for guests, team members, and the company.

Mission

Mattenga's gathers friends and families together to deepen relationships for the glory of God.

Vision

We train people for success in life through excellence and diligence.

Culture

Mattenga's culture is built on four values: Texas Hospitality, Invest, Engineered, and Win x3. We serve every guest with warmth, speed, accuracy, and genuine care. We invest in personal growth, engineer systems that create consistency, and make decisions so three groups win: our guests, our team, and the company. Profitability and #NoWaste make the mission sustainable.

Employee Benefits Eligibility At Mattenga's:We believe in supporting our team from day one. After your first 30 days of employment, you'll become eligible for a range of employee benefits designed to promote your health, life, and overall well-being. This waiting period allows us to ensure a smooth onboarding experience while confirming mutual fit. Once eligible, you'll gain access to benefits such as health insurance, urgent care, disability, and life plans -because we're invested in your long-term success.

Colonial Insurance

A-Pex Medical