Pizza Customer Experience Specialist

SmartRecruiters, Inc.; Troy Township (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's Pizza in Troy, United States, is seeking a friendly and efficient Customer Service Representative to join our team at 427 Edwardsvillle Rd. You will answer calls, take orders, and help prepare pizzas to meet customer specifications.

As a key team member, you will handle cash transactions, maintain cleanliness, and collaborate with colleagues to ensure smooth operations during busy periods. Flexibility for weekends/holidays is required and a proactive, customer-focused attitude is

Qualifications

• Strong communication skills with a friendly and professional demeanor.
• Ability to follow directions and adhere to company policies and procedures.
• Flexibility to work various shifts, including weekends and holidays.
• Basic math skills for accurate cash handling and order processing.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a positive attitude and easy smile.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Strong attention to detail to ensure order accuracy.
• Customer-focused mindset with a commitment to providing excellent service.
• Willingness to learn and adapt to new processes and technologies.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks as needed
• Lift and move items weighing up to 25 lbs

Skills

Strong communication

Customer service

Cash handling

Team player

Multitasking

Flexibility

Attention to detail

Willingness to learn

Physical stamina

Job description

Domino's Pizza in Troy, United States, is seeking a friendly and efficient Customer Service Representative to join our team at 427 Edwardsvillle Rd. You will answer calls, take orders, and help prepare pizzas to meet customer specifications.

As a key team member, you will handle cash transactions, maintain cleanliness, and collaborate with colleagues to ensure smooth operations during busy periods. Flexibility for weekends/holidays is required and a proactive, customer-focused attitude is