Customer Service Rep(01688) - 131 N Lincoln Dr

SmartRecruiters, Inc.; Troy (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Troy, MO is seeking a Customer Service Representative to join our store at 131 N Lincoln Dr. You will answer calls, take orders, and ensure customer satisfaction while maintaining quality service and products.

As a frontline team member, you will handle cash transactions, prepare menu items, keep the store clean, and support colleagues during busy periods. Weekend and holiday shifts are required, with a focus on safety and customer care.

Qualifications

• Excellent customer service skills and a friendly attitude.
• Strong verbal and written communication.
• Basic math for cash handling and order calculations.
• Ability to follow directions and company policies.
• Availability for weekends, holidays, and various shifts.
• Physical ability to lift up to 25 lbs.
• Prior food service or customer-facing experience is a plus.

Responsibilities

• Answer incoming phone calls and take orders accurately and efficiently
• Prepare and make pizzas and other menu items according to company standards
• Process cash and credit card transactions, ensuring accuracy
• Provide exceptional customer service and resolve inquiries
• Maintain a clean and organized work environment with health and safety regulations
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with cleaning tasks to uphold store cleanliness
• Handle and lift items weighing up to 25 lbs as needed

Skills

Customer service

Communication

Cash handling

Team player

Flexibility

Education

High school diploma or equivalent

Job description

Customer Service Rep(01688) - 131 N Lincoln Dr

• Full-time
• Job Category Org: Store Customer Service Rep

Domino's Pizza in Troy, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at 131 N Lincoln Dr. As a vital member of our store, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service and quality products.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas and other menu items according to company standards
• Process cash and credit card transactions, ensuring accuracy in all financial dealings
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to all health and safety regulations
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness standards
• Handle and lift items weighing up to 25 lbs. as needed

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and written
• Basic math skills for handling cash transactions and order calculations
• Ability to follow directions and adhere to company policies and procedures
• Flexibility to work in a fast-paced environment and adapt to changing priorities
• Availability to work weekends, holidays, and various shifts as needed
• Team player mentality with a willingness to support colleagues
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent preferred (but not required)
• Previous experience in food service or customer-facing roles is a plus

All your information will be kept confidential according to EEO guidelines.