Customer Experience Specialist — Fast-Paced Food Service

SmartRecruiters, Inc.; Troy (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Troy, MO is seeking a Customer Service Representative to join our store at 131 N Lincoln Dr. You will answer calls, take orders, and ensure customer satisfaction while maintaining quality service and products.

As a frontline team member, you will handle cash transactions, prepare menu items, keep the store clean, and support colleagues during busy periods. Weekend and holiday shifts are required, with a focus on safety and customer care.

Qualifications

• Excellent customer service skills and a friendly attitude.
• Strong verbal and written communication.
• Basic math for cash handling and order calculations.
• Ability to follow directions and company policies.
• Availability for weekends, holidays, and various shifts.
• Physical ability to lift up to 25 lbs.
• Prior food service or customer-facing experience is a plus.

Responsibilities

• Answer incoming phone calls and take orders accurately and efficiently
• Prepare and make pizzas and other menu items according to company standards
• Process cash and credit card transactions, ensuring accuracy
• Provide exceptional customer service and resolve inquiries
• Maintain a clean and organized work environment with health and safety regulations
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with cleaning tasks to uphold store cleanliness
• Handle and lift items weighing up to 25 lbs as needed

Skills

Customer service

Communication

Cash handling

Team player

Flexibility

Education

High school diploma or equivalent

Job description

Domino's Pizza in Troy, MO is seeking a Customer Service Representative to join our store at 131 N Lincoln Dr. You will answer calls, take orders, and ensure customer satisfaction while maintaining quality service and products.

As a frontline team member, you will handle cash transactions, prepare menu items, keep the store clean, and support colleagues during busy periods. Weekend and holiday shifts are required, with a focus on safety and customer care.