PINK Store Supervisor: Lead Brand Experience & Coaching

Victoria’s Secret & Co.; Cheyenne (WY); On-site; USD 2,135,000 - 2,562,000; Full time

Job summary

Victoria’s Secret & Co is seeking a PINK Supervisor to lead store operations and deliver exceptional customer and brand experiences. You will coach associates, manage selling behaviors, and ensure visual standards align with the brand.

This role requires retail leadership, flexibility to work nights and weekends, and the ability to lift up to 40 pounds while maintaining a high-energy, guest-focused environment.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty.
• Demonstrates excellent merchandising skills.
• Experience with influencing cross‑functional partners in informal and formal settings
• A sense of self‑awareness with an interest in seeking feedback to improve and develop.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks.
• Ability to use technology (headsets, mobile devices, computers).
• Experience directing other individuals in the performance of their job duties preferred
• 1+ years of retail leadership experience preferred

Responsibilities

• Visual execution within the PINK business
• Product storytelling and selling behaviors that bring the brand to life
• Sales floor and fitting room standards (if applicable)
• Category-level execution aligned to brand priorities and direction
• Partners with Operations Leaders to ensure product availability and readiness
• Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Skills

Merchandising skills

Cross-functional collaboration

Leadership

Flexibility schedule

Physical endurance

Technology literacy

Team leadership

Retail leadership experience

Job description

Victoria’s Secret & Co is seeking a PINK Supervisor to lead store operations and deliver exceptional customer and brand experiences. You will coach associates, manage selling behaviors, and ensure visual standards align with the brand.

This role requires retail leadership, flexibility to work nights and weekends, and the ability to lift up to 40 pounds while maintaining a high-energy, guest-focused environment.