PIM Technician

State Farm; Alpharetta (GA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Paid time off

Retirement plan

Job summary

State Farm is seeking an in-office Printing Services Associate in Alpharetta, GA to manage mailing workflows and operate high-speed production equipment. You will handle printing, inserting, and mailing confidential documents while supporting production objectives and meeting service targets.

This role requires flexibility for shifts, physical endurance to lift up to 50 pounds, and the ability to work in a production environment with attention to quality and safety.

Qualifications

• Ability to safely produce high volumes in a production environment.
• Willingness to work flexible shifts as operations dictate.
• Ability to lift up to 50 pounds and stand for extended periods.
• Comfort with operating and maintaining production equipment.

Responsibilities

• Manage outbound mailing and coordination of document pickup with presort vendor.
• Print, insert, and mail confidential policyholder documents.
• Operate and maintain high-speed production equipment.
• Support printing services and direct mail functions.
• Train in specific printing/ mailing processes.

Skills

Production work

Flexible shifts

Physical stamina

Quality focus

Safety awareness

Tools

Printing machines

Inserting equipment

Production software

Job description

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Responsibilities

This is an "Essential In-Office" position located in ISC East - Alpharetta, GA, not eligible for working remotely or from home. Duties and responsibilities:

• Manages outbound mailing and coordination of document pick up with presort vendor
• Knowledge of printing, inserting, mailing, production control, customer service and quality
• Print, insert, and mail confidential policyholder documents
• Operates, adjusts, loads, and maintains various types of machines and high-speed production equipment
• Utilize workstation products and application software to support department direction, production objectives, and meet service level targets
• Responsible for placing orders and the receipt of inbound inventory
• May perform manual handling production processes
• Manages outbound mailing and coordination of document pick up with presort vendor
• Train in a specific functional area of Printing Services and/or Direct Mail to include digital printing, inserting, and mailing, bindery, laminating, engraving, production control, or fulfillment
• Demonstrated ability to operate workstation products and application software to support
• Printing Services and/or Direct Mail functions
• Proficient within a specific functional area of Printing Services and/or Direct Mail to include: digital printing, inserting and mailing, bindery, laminating, engraving, production control, or fulfillment

Available shifts

• 1st shift: 7:00 AM - 3:15 PM (Monday - Friday)
• 2nd shift: 3:00 PM - 11:15 PM (Monday - Friday, 10% shift differential)
• 3rd shift: 11:00 PM - 7:15 AM (Sunday - Friday, 15% shift differential)

Qualifications

• Safely produce high volumes of work on daily basis within a production environment
• Job entails routine, repetitive work
• Must be willing to work flexible work shifts as operations dictates
• May work irregular hours, including weekends, and holidays, based on workload and job requirements
• Must possess acceptable levels of visual acuity, manual dexterity, and depth perception to safely operate, adjust and maintain machines and equipment
• Ability to perform physical activities such as lifting up to 50 pounds, reaching, stacking, stooping, pushing, pulling, and standing for prolonged periods
• May be required to travel
• Required to demonstrate proficiency and perform any function within assigned unit(s)

Additional details

• Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Starting salary: $47,856.25 ($23.75/hr)
• Potential yearly incentive pay with a target of 6% and maximum potential of 9%

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!