PIM Technician

State Farm; Irving (TX); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Starting salary: $47,856.25 ($23.75/hr

Incentive pay up to 9%

401(k) plan with company contributions

Job summary

State Farm seeks a production teammate for the Printing Services/Direct Mail group in Irving, TX. This essential in-office position involves handling outbound mailing, document preparation, and high-speed equipment operation to ensure accurate and timely delivery of policyholder communications.

The role requires flexibility for first, second, or third shifts in a 24-hour environment. Compensation starts around $47,856.25 annually, with incentive potential and comprehensive benefits.

Qualifications

• Safely produce high volumes of work on daily basis within a production environment.
• Job entails routine, repetitive work.
• Must be willing to work flexible work shifts as operations dictates.
• May work irregular hours, including weekends and holidays, based on workload and job requirements.
• Must possess acceptable levels of visual acuity, manual dexterity, and depth perception to safely operate, adjust and maintain machines and equipment.

Responsibilities

• Manages outbound mailing and coordination of document pick up with presort vendor.
• Print, insert, and mail confidential policyholder documents.
• Operate high-speed production equipment and adjust as needed.
• Train in printing services and direct mail functions.
• Develop knowledge of State Farm organization and Administrative Services area.

Skills

Manual dexterity

Physical stamina

Attention to safety

Flexibility in shifts

Prioritization

Team collaboration

Education

High school diploma or equivalent

Job description

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Responsibilities

This is an \"Essential In-Office\" position, not eligible for working remotely or from home.

Duties and responsibilities:

• Manages outbound mailing and coordination of document pick up with presort vendor
• Knowledge of printing, inserting, mailing, production control, customer service and quality
• Print, insert, and mail confidential policyholder documents
• Operates, adjusts, loads, and maintains various types of machines and high-speed production equipment
• Utilize workstation products and application software to support department direction, production objectives, and meet service level targets
• Responsible for placing orders and the receipt of inbound inventory
• May perform manual handling production processes
• Manages outbound mailing and coordination of document pick up with presort vendor
• Train in a specific functional area of Printing Services and/or Direct Mail to include digital printing, inserting andmailing, bindery, laminating, engraving, production control, or fulfillment
• Develop a basic knowledge of the State Farm organization and assigned Administrative Services area
• Demonstrated ability to operate workstation products and application software to support Printing Services and/orDirect Mail functions
• Proficient within a specific functional area of Printing Services and/or Direct Mail to include digital printing, insertingand mailing, bindery, laminating, engraving, production control, or fulfillment
• Demonstrated ability to adjust priorities and align resources as needed

Items of note:

• This is an ESSENTIAL IN-OFFICE opportunity located in ISC Central, PIM (Printing, Inserting & Mailing)
• We are a 24-hour environment
• Available shifts:
  • 1st Shift: Monday-Friday 8:00 AM to 4:15 PM CST
  • 2nd Shift: Monday-Friday 4:00 PM to 12:15 AM CST (10% shift differential applies)
  • 3rd Shift: Monday-Friday 12:00 AM to 8:15 AM CST (15% shift differential applies)

Qualifications

• Safely produce high volumes of work on daily basis within a production environment
• Job entails routine, repetitive work
• Must be willing to work flexible work shifts as operations dictates
• May work irregular hours, including weekends, and holidays, based on workload and job requirements
• Must possess acceptable levels of visual acuity, manual dexterity, and depth perception to safely operate, adjust and maintain machines and equipment
• Ability to perform physical activities such as lifting up to 50 pounds, reaching, stacking, stooping, pushing, pulling, and standing for prolonged periods
• May be required to travel
• Required to demonstrate proficiency and perform any function within assigned unit(s)

Additional details

• Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Starting salary: $47,856.25 ($23.75/hr)
• Potential yearly incentive pay with a target of 6% and maximum potential of 9%

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.