Pilgrimage Travel Operations Specialist (In-Office)

206toursold; Brentwood (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

SIMPLE IRA match

Job summary

206 Tours, an international tour operator, seeks an International Travel Professional for an in-office role in Brentwood, TN. The position emphasizes data entry, reservations coordination, and delivering excellent client service.

Ideal candidates have 3+ years in operations, strong computer skills, attention to detail, and excellent communication. Travel industry experience and GDS familiarity are a plus.

Qualifications

• Minimum of 3 years experience in operations.
• Strong computer skills and proficiency in data entry.
• Exceptional organizational abilities to manage and prioritize multiple tasks.
• Excellent communication skills to engage with clients and stakeholders professionally.
• Attention to detail and accuracy in data entry and communications.
• Experience in travel or hospitality is a plus.
• Previous experience with GDS systems is preferred.

Responsibilities

• Handle daily data entry tasks, including processing reservations and communicating with clients, organizations, travel agents, priests, churches, and more.
• Respond promptly to customer inquiries through phone, online chat system, emails, social media, while always ensuring excellent customer service.
• Reconfirm tour and travel arrangements with operators worldwide and airlines to ensure seamless operations.
• Support the sales team with administrative tasks to enhance the overall efficiency of day‑to‑day operations.

Skills

Data entry

Customer service

Organizational skills

Communication skills

Attention to detail

Travel industry experience

GDS systems

Tools

GDS systems

Job description

206 Tours, an international tour operator, seeks an International Travel Professional for an in-office role in Brentwood, TN. The position emphasizes data entry, reservations coordination, and delivering excellent client service.

Ideal candidates have 3+ years in operations, strong computer skills, attention to detail, and excellent communication. Travel industry experience and GDS familiarity are a plus.