Operations & Client Services Coordinator

206toursold; Brentwood (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Supportive work environment

Health & dental insurance

SIMPLE IRA match

Occasional travel

Job summary

206 Tours is seeking an Operations Assistant to join our in-office team in Brentwood, TN. The role focuses on data entry, customer communication, and coordinating tour logistics with operators worldwide to ensure smooth operations.

The ideal candidate has 5+ years of experience, strong computer and organizational skills, and excellent communication abilities. Travel industry experience is a plus; this position offers in-house work with opportunities to support sales and growth.

Qualifications

• Minimum of 5 years professional experience.
• Strong computer skills and proficiency in data entry.
• Exceptional organizational abilities to manage and prioritize multiple tasks effectively.
• Excellent communication skills to engage with clients and stakeholders professionally.
• Attention to detail and accuracy in data entry and communication.
• Travel industry experience is a plus but not mandatory.
• GDS systems experience preferred but not mandatory.

Responsibilities

• Handle daily data entry tasks, including processing reservations and communicating with clients, organizations, travel agents, priests, churches, and more.
• Respond promptly to customer inquiries through multiple channels while ensuring excellent service.
• Reconfirm tour and travel arrangements with operators worldwide and airlines to ensure seamless operations.
• Support the sales team with administrative tasks to enhance day-to-day operations.

Skills

Data entry

Customer service

Communication

Organization

GDS experience

Tools

GDS systems

Job description

206 Tours is seeking an Operations Assistant to join our in-office team in Brentwood, TN. The role focuses on data entry, customer communication, and coordinating tour logistics with operators worldwide to ensure smooth operations.

The ideal candidate has 5+ years of experience, strong computer and organizational skills, and excellent communication abilities. Travel industry experience is a plus; this position offers in-house work with opportunities to support sales and growth.