Global Travel Operations Specialist

206 Tours Inc.; Commack (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

SIMPLE IRA match opportunities

Potential for occasional travel

Job summary

206 Tours Inc. in Commack, NY is seeking an International Travel Professional to join our team in-office.

The role focuses on data entry, customer service, and coordinating with clients, travel agents, priests, churches, and operators worldwide. You will handle reservations, respond to inquiries across phone, email, chat and social channels, reconfirm travel plans with airlines, and support the sales team with administrative tasks.

Qualifications

• Minimum of 3 years experience in operations.
• Strong computer skills and proficiency in data entry.
• Excellent communication skills to engage with clients and stakeholders professionally.
• Previous experience in the travel or hospitality industries or related fields is a plus but not mandatory.

Responsibilities

• Handle daily data entry tasks, including processing reservations and communicating with clients, organizations, travel agents, priests, churches, and more.
• Respond promptly to customer inquiries through various channels such as phone calls, online chat system, emails, social media, while always ensuring excellent customer service.
• Reconfirm tour and travel arrangements with operators worldwide and airlines to ensure seamless operations.
• Support the sales team with administrative tasks to enhance the overall efficiency of day-to-day operations.

Skills

Data entry

Customer service

Organizational skills

Communication skills

Tools

GDS systems

Job description

206 Tours Inc. in Commack, NY is seeking an International Travel Professional to join our team in-office.

The role focuses on data entry, customer service, and coordinating with clients, travel agents, priests, churches, and operators worldwide. You will handle reservations, respond to inquiries across phone, email, chat and social channels, reconfirm travel plans with airlines, and support the sales team with administrative tasks.