Pilgrimage Coordinator

Verso Ministries, LLC; South Bend (IN); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

Generous PTO

Travel opportunities to holy sites

Résumé du poste

Verso Ministries, LLC seeks a full-time, in-person Pilgrimage Coordinator to support our Operations team in planning and coordinating pilgrimage logistics and the pilgrim experience.

You will coordinate travel, meals, accommodations, site visits, and other arrangements, while developing itineraries, packages, and budgets for private groups. Lead trips 2-3 times yearly and maintain vendor relationships.

Qualifications

• Organizational skills, attention to detail, and the ability to manage multiple projects and deadlines.
• Exceptional customer service with confidence and competence.
• An ability to learn new skills, be flexible, respond to ever-changing demands, and perform in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Experience with and passion for domestic and international travel.

Responsabilités

• Coordinate the operational logistics of pilgrimages including management of travel, meals, accommodations, site visits, and other arrangements.
• Assist with the development of captivating proposals by developing and preparing itineraries, packages, and budgets for private groups.
• Serve as a key point of contact and liaison between Verso and our in-country vendors and partners.
• Lead domestic and international pilgrimage groups as assigned, including traveling for approximately 10-12 days per trip, 2-3 times per year.
• Foster strong relationships and communication with group leaders through emails, calls, meetings, etc.
• Maintain accurate records and operational reports.
• Conduct research as needed for current and future pilgrimage destinations.
• Provide critical feedback to continually improve our pilgrimage services and operational efficiency.

Connaissances

Organizational skills

Customer service

Adaptability

Communication skills

Travel experience

Outils

Google Workspace

Microsoft Office

Excel

Adobe Suite

CRM

Description du poste

***Verso Ministries is only accepting candidates who are able to work in-person at our headquarters in South Bend, IN***

Verso Ministries is bringing a new vision of pilgrimage and global travel to Catholics everywhere. One that integrates the rich experience of faith, history, and culture into a holistic journey. Verso offers a fast-paced, entrepreneurial environment with opportunities for employee growth and development.

Verso is currently seeking a full-time, in-person Pilgrimage Coordinator to support our Operations team in the careful planning and coordination of pilgrimage logistics and the pilgrim experience.

Your role at Verso Ministries:

• Coordinate the operational logistics of our pilgrimages including management of travel, meals, accommodations, site visits, and other arrangements


• Assist with the development of captivating proposals by developing and preparing itineraries, packages, and budgets for private groups


• Serve as a key point of contact and liaison between Verso and our in-country vendors and partners


• Lead domestic and international pilgrimage groups as assigned, including traveling for approximately 10-12 days per trip, 2-3 times per year


• Foster strong relationships and communication with group leaders through emails, calls, meetings, etc.


• Maintain accurate records and operational reports


• Conduct research as needed for current and future pilgrimage destinations


• Provide critical feedback to continually improve our pilgrimage services and operational efficiency

You should have:

• Organizational skills, attention to detail, and the ability to manage multiple projects and deadlines at once


• Offer exceptional customer service with confidence and competence


• An ability to learn new skills, to be flexible, respond to ever-changing demands, and perform in a fast-paced environment


• Exceptional written and verbal communication skills


• Experience with and passion for domestic and international travel

Bonus points:

• Familiarity with Catholic holy sites and the practice of pilgrimage


• Experience with event or trip planning and customer service


• Understanding of project management techniques and processes


• Proficiency with Google Workspace and Microsoft Office, especially Excel, Adobe suite, and/or a CRM

What we offer you:

• Competitive pay, commensurate with experience


• Generous paid time off (PTO) policy


• Health, dental, and vision insurance


• Opportunities to travel the world to holy sites at the company's expense

Work Location:

Notre Dame, Indiana (in-person Verso headquarters)