Global Pilgrimage Planner & Logistics Lead (In-Office)

Verso Ministries, LLC; South Bend (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Generous PTO

Travel opportunities to holy sites

Job summary

Verso Ministries, LLC seeks a full-time, in-person Pilgrimage Coordinator to support our Operations team in planning and coordinating pilgrimage logistics and the pilgrim experience.

You will coordinate travel, meals, accommodations, site visits, and other arrangements, while developing itineraries, packages, and budgets for private groups. Lead trips 2-3 times yearly and maintain vendor relationships.

Qualifications

• Organizational skills, attention to detail, and the ability to manage multiple projects and deadlines.
• Exceptional customer service with confidence and competence.
• An ability to learn new skills, be flexible, respond to ever-changing demands, and perform in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Experience with and passion for domestic and international travel.

Responsibilities

• Coordinate the operational logistics of pilgrimages including management of travel, meals, accommodations, site visits, and other arrangements.
• Assist with the development of captivating proposals by developing and preparing itineraries, packages, and budgets for private groups.
• Serve as a key point of contact and liaison between Verso and our in-country vendors and partners.
• Lead domestic and international pilgrimage groups as assigned, including traveling for approximately 10-12 days per trip, 2-3 times per year.
• Foster strong relationships and communication with group leaders through emails, calls, meetings, etc.
• Maintain accurate records and operational reports.
• Conduct research as needed for current and future pilgrimage destinations.
• Provide critical feedback to continually improve our pilgrimage services and operational efficiency.

Skills

Organizational skills

Customer service

Adaptability

Communication skills

Travel experience

Tools

Google Workspace

Microsoft Office

Excel

Adobe Suite

CRM

Job description

Verso Ministries, LLC seeks a full-time, in-person Pilgrimage Coordinator to support our Operations team in planning and coordinating pilgrimage logistics and the pilgrim experience.

You will coordinate travel, meals, accommodations, site visits, and other arrangements, while developing itineraries, packages, and budgets for private groups. Lead trips 2-3 times yearly and maintain vendor relationships.