Pilates Studio Membership Sales Concierge

Club Pilates Gainesville; Ocala (FL); On-site; USD 17,000 - 28,000; Full time

Job summary

Club Pilates Gainesville is seeking a friendly Sales Associate to warmly welcome members, answer questions, and guide prospective clients through Intro Classes and memberships. You will use ClubReady to assist with accounts and help drive sales, while supporting retention efforts and a positive studio atmosphere.

Ideal candidates are enthusiastic, organized, and comfortable multitasking in a fast-paced studio environment.

Qualifications

• Friendly and outgoing personality.
• Strong customer service and communication skills.
• Comfortable discussing memberships and making sales.
• Organized and detail-oriented.

Responsibilities

• Provide outstanding customer service in person, over the phone, and via email.
• Welcome prospective members and help schedule Intro Classes.
• Follow up with leads to understand goals and introduce Pilates.
• Sell memberships, retail, and training packages while meeting monthly goals.
• Assist members with account questions using ClubReady.
• Complete required training via Powerhouse learning platform.
• Support retention and ensure a great member experience.
• Maintain studio cleanliness and organization during shifts.
• Ensure studio forms, supplies, and literature are stocked.

Skills

Customer service

Sales

Communication

Multitasking

Tools

ClubReady

Powerhouse LMS

Job description

Club Pilates Gainesville is seeking a friendly Sales Associate to warmly welcome members, answer questions, and guide prospective clients through Intro Classes and memberships. You will use ClubReady to assist with accounts and help drive sales, while supporting retention efforts and a positive studio atmosphere.

Ideal candidates are enthusiastic, organized, and comfortable multitasking in a fast-paced studio environment.