Pilates Studio General Manager & Growth Leader

JETSET Pilates; Chicago (IL); On-site; USD 65,000 - 100,000; Full time

Job summary

JETSET Pilates in Chicago is seeking a General Manager to lead studio operations, grow the client base, and coach instructors to deliver an exceptional fitness experience. This role blends hands-on class instruction with strategic oversight of daily performance and staff development.

You will train in the JETSET Pilates program, manage schedules, marketing efforts, and partner with local communities. Strong leadership and relationship-building are essential for achieving studio goals and ongoing

Responsibilities

• Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
• Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
• Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
• Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
• Ensure all client inquiries, issues, and concerns receive a positive and timely response.
• Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
• Create, monitor, and maintain class and staff schedules.
• Oversee hiring of instructors and studio leads and ensure career growth
• Drive studio performance on metrics like number of classes, utilization, first visits, and memberships

Skills

Leadership

Operations management

Customer service

Marketing

People management

Staff scheduling

Job description

JETSET Pilates in Chicago is seeking a General Manager to lead studio operations, grow the client base, and coach instructors to deliver an exceptional fitness experience. This role blends hands-on class instruction with strategic oversight of daily performance and staff development.

You will train in the JETSET Pilates program, manage schedules, marketing efforts, and partner with local communities. Strong leadership and relationship-building are essential for achieving studio goals and ongoing