Piercing Studio Sales Associate - Weekend Shifts

Rowan; Town of Amherst (NY); Sur place; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Compensation: $17-$20 per hour + 1%–5%

401k and Roth IRA

Employee discounts

EAP resources

Referral bonus plan

Résumé du poste

Rowan is seeking a customer-obsessed Retail Studio Sales Associate for our Station Twelve studio. You will help customers with ear piercings, recommend jewelry, and maintain a clean, safe environment. This role supports weekend coverage and reports to the Studio Manager.

You will engage customers, upsell products, and stay up-to-date with Rowan’s offerings while delivering a warm, celebratory shopping experience in a fast-paced setting.

Qualifications

• Retail or service experience is a plus.
• Must be able to work weekends, nights and holidays.
• Independent thinking with a can-do attitude.
• Love jewelry and helping customers choose earrings.
• Deliver exceptional customer service in a busy environment.

Responsabilités

• Greet and welcome customers to create a celebratory environment.
• Check customers in or help book appointments using POS and systems.
• Assist customers with piercing choices and jewelry selection.
• Answer questions on piercing procedures, aftercare, and product details.
• Promote and upsell products and aftercare kits.
• Maintain up-to-date product knowledge and display inventory.
• Process transactions, returns, and exchanges accurately.
• Assist with inventory, stock checks, and displays.
• Collaborate with Studio Manager and team for seamless service.
• Participate in training sessions to improve skills.

Connaissances

Customer service

Sales

Product knowledge

Teamwork

Communication

Basic math

Lift up to 25 lbs

Weekend availability

Outils

POS systems

Description du poste

Rowan is seeking a customer-obsessed Retail Studio Sales Associate for our Station Twelve studio. You will help customers with ear piercings, recommend jewelry, and maintain a clean, safe environment. This role supports weekend coverage and reports to the Studio Manager.

You will engage customers, upsell products, and stay up-to-date with Rowan’s offerings while delivering a warm, celebratory shopping experience in a fast-paced setting.