Pickup Operations Lead: Elevate Customer Experience

Meijer Inc.; Commerce (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Job summary

Meijer Inc. in Commerce, California, is seeking a dedicated team member to enhance the customer shopping experience and support store operations.

This role emphasizes mentoring peers, assigning daily tasks, and maintaining high standards of service and product presentation. The position requires strong communication, a customer-first mindset, and the ability to influence others while contributing to training and inclusive teamwork.

Qualifications

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Retail or other customer service experience preferred.
• Creative thinking skills.
• Ability to influence others.
• Ability to quickly build rapport and gain customer confidence to create repeat business.

Responsibilities

• Engage peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicate with team members and assigning daily work tasks.
• Mentor and coach other team members to exceed sales goals and maintain Meijer standards.
• Support training new team members and cross-training high potential talent.
• Assist with department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensure freshness of products by closely monitoring rotation and dating policies.
• Guide the team in compliance with food safety standards and regulations.
• Lead team members to ensure ordering, receiving, stocking, pricing, and product display where applicable.
• Operate a register and cash handling when needed.
• May act in Lead capacity in other departments throughout the store.
• Participate in period end inventories, where applicable.

Skills

Customer service

Communication

Leadership

Retail experience

Team mentoring

Influence others

Rapport building

Physical ability

Job description

Meijer Inc. in Commerce, California, is seeking a dedicated team member to enhance the customer shopping experience and support store operations.

This role emphasizes mentoring peers, assigning daily tasks, and maintaining high standards of service and product presentation. The position requires strong communication, a customer-first mindset, and the ability to influence others while contributing to training and inclusive teamwork.